Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Acura North Orlando
Sanford, FL
1,017 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,017 reviews
May 17, 2022
Marcos goes above and beyond to provide excellent service! He even sent a video showing the damage. Our MDX was thoroughly checked - system, fluids, tires, and was also cleaned before we picked it up service! He even sent a video showing the damage. Our MDX was thoroughly checked - system, fluids, tires, and was also cleaned before we picked it up. More
by Karen Chikodroff
Employees Worked With
Marcos
May 15, 2022
So being in the right place at the right time and being treated like family was my wife and myself’s experience at Auto Nation ! Tom the finance Manager went above and beyond to make our purchase easy a treated like family was my wife and myself’s experience at Auto Nation ! Tom the finance Manager went above and beyond to make our purchase easy and worth while , You’ll see what I mean when it comes down to the paper work, he will throw in perks that you’ll appreciate! He is a regular guy and treats you like you are family ... we live in Kissimmee and drove all the way out to Sanford. We first spoke with Ghazi our sales consultant, he was honest , communicative , kind and helpful, ask for Ghazi when you get there , I have a long text thread with him and he jumped through hoops for us answering our questions about the truck we were interested in and being genuine. We purchased a gorgeous ESV Cadillac Escalade! So very happy , they wrapped up the transaction, smoothly and quickly, they had various finances plans to choose from … We got there at 5 and we had so much enjoyment we stayed till closing! We could have gone out for drinks with them , They are good people The best party is we left our trade there and took the new vehicle home!! … Easy easy easy ! Did I mention how easy the process was ? EASY! Super happy with both the processes, customer service and genuineness! You owe it to your self the opportunity before you make a big decision to buy a car and go to Auto Nation in Sanford FL ! Lastly, 0 payments for 4 months! Did I say Zero payments for 4 months ? Yup ! I did ! Sincerely, Palmer and Carrie Collier More
by Palmercollier
Employees Worked With
Tom and Ghazi
May 13, 2022
Ms. Carolyn always takes care of me. I made my appointment the day before. And didn’t wait long for my service even though they were pretty busy. Waiting area is always clean and comfortable so ev appointment the day before. And didn’t wait long for my service even though they were pretty busy. Waiting area is always clean and comfortable so even if there’s a wait, at least you can be comfortable. More
by Dee
Employees Worked With
Carolyn
May 11, 2022
A typical dealership inclined to employing undesirable practices. Bought a brand new car from them and they added a ton of extras which I explicitly said I didn't want. The agreed base price during the in practices. Bought a brand new car from them and they added a ton of extras which I explicitly said I didn't want. The agreed base price during the initial sales talk wasn't honored as well. I regretted having signed the paperwork prior to seeing the full price breakdown (they show that towards the end of the stack when you're almost done signing - too late!). Lastly, the salesperson said they will not honor outside financing, which may understandable during these times, but the thought of being lied to is just appalling! Overall, it was not a pleasant experience and I will never do business with them again. More
by josephm
Employees Worked With
Ghazi
May 09, 2022
Dealer provides prompt professional service by appointment. Facilities are clean and and comfortable. Service personnel are friendly and courteous. appointment. Facilities are clean and and comfortable. Service personnel are friendly and courteous. More
by Charles M
Employees Worked With
Julianne
May 09, 2022
I scheduled an appointment on 05/04/22 (Wed) for replacement of front struts on my 2014 MDX. This was my second visit after parts were ordered one week prior. Drove 45 minutes to the dealership and replacement of front struts on my 2014 MDX. This was my second visit after parts were ordered one week prior. Drove 45 minutes to the dealership and arrived in time for 8am appointment. At 9am, I received the following text message: "Hey there this is marcos with acura service. I spoke with the technician and we are missing about half the shop of technicians due to vacation so he told me it would take most of the day. either we can reschedule for a day with more time and a loaner if you think that would work best for you - Marcos" Given that I took time off from work to have my car worked on that morning and that I told the service advisor that I would be waiting with the car when I made the appointment, this was very disappointing on a number of levels and I expect more from that dealership having purchased three cars there. Why were half of the technicians allowed to take vacation on the same day? Why wasn't I notified the day prior that there would not be a sufficient number of technicians to service my vehicle? Why were all of these technicians out on a Wednesday? Ultimately, they finished the job around 1:30pm which was better than originally forecasted by the service advisor, but the fact that it took 5.5 hours and that we had to have the ridiculous discussion (via text; not in person -- I was sitting in the waiting area at the dealership) about 1/2 of the technicians being out on vacation left a bad taste in my mouth. More
by DB
Employees Worked With
Marcos
