AutoNation Acura North Orlando

We have gone here for years. I find the dealership service agents very helpful with scheduling, receiving the vehicle and communication. The mechanics do a very good job. If there are concerns I rai service agents very helpful with scheduling, receiving the vehicle and communication. The mechanics do a very good job. If there are concerns I raise, they work to address them. More

I’ve bought my last 2 cars from AutoNation Acura. Sales and service team are exceptional. Fair and affordable. Ask for Jeffrey Morton in Service - he’s professional, very helpful and trustworthy. Highly re and service team are exceptional. Fair and affordable. Ask for Jeffrey Morton in Service - he’s professional, very helpful and trustworthy. Highly recommend. More

*Fraud Alert* They sell defective vehicles. When I bought my Accord on 10/16/2021, I heard some noise from tires as I drove outside the dealership. Brought it back and was told by service that all was good. my Accord on 10/16/2021, I heard some noise from tires as I drove outside the dealership. Brought it back and was told by service that all was good. As I driving back home I kept hearing the same noise and got it checked by local honda JUST 2 WEEKS later (see attached proof of date purchased and inspection date). It turns out all the rotors/discs and pads had worn out (see attached proof) and they made me a $1500 bill. I tried to call the dealership. Not only did the sales manager refuse to talk, the sales associate (John) was extremely rude. I would recommend avoiding these people at all costs if possible. More

I've been going to AutoNation for 10+ years for service. Their customer service is stellar! Everyone is professional and welcoming. Excellent communication they go out of their way to make customers happy. Their customer service is stellar! Everyone is professional and welcoming. Excellent communication they go out of their way to make customers happy. Highly recommend! More

Courteous and Professional staff. Excellent service. Car wash a plus. Loved the update by text! Thank you. Car wash a plus. Loved the update by text! Thank you. More

I have been using this dealer for over 20 years! The service department is always excellent and professional. I even received a video of the service provider showing me what needs to be done. Service is service department is always excellent and professional. I even received a video of the service provider showing me what needs to be done. Service is always done properly, staff are polite and professional. They go above and beyond to ensure satisfaction. Definitely Recommend! More

Nothing but good things to sayPrompt service and comment Nothing but good things to say Prompt service and comment crew Work is done correctly Nothing but good things to say Prompt service and comment crew Work is done correctly More

Everyone there is very courteous and professional I love taking my Acura MDX there for service I know it will be taken care of.. taking my Acura MDX there for service I know it will be taken care of.. More

Very professional. The service was great. The adviser was extremely helpful. Everything was done in timely fashion. extremely helpful. Everything was done in timely fashion. More

My major issue is a labor charge of $49.99 identified only as LINE OPCODE TECH TYPE HOURS 9446 CAZM. I have tried both yesterday and today to find out what this is. Cannot get a return call through you only as LINE OPCODE TECH TYPE HOURS 9446 CAZM. I have tried both yesterday and today to find out what this is. Cannot get a return call through your system to get an explanation. The last time time I got my oil changed which was March 2, 2021 you recommended that I get several things done that were due. trans fluid, rear diff fluid, front transfer case fluid, engine coolant changed, Cost est. was was $864.96. I went to Handrick Acura in Charlotte, NC and that done for $484.43 on March 26, 2021. Your telephone system is horrible when it comes to handling complaints. I hope that $50.00 labor charge made your bottom line because that is the last $$ you will ever get from me. More