AutoNation Acura Spokane Valley

NEVER BUY A USED CAR FROM APPLEWAY Acura service department is excellent. However, the used sales end of the business. They will sell you a car assuring you that it has been "thorough Acura service department is excellent. However, the used sales end of the business. They will sell you a car assuring you that it has been "thoroughly gone through mechanically". They may go through it but do not fix anything or even flush the fluids. I should have learned the first time buying a used car from Appleway Subaru but since I had recently purchased a $35K+ car from Acura thought this 2nd used car purchase experience might be better. I know it's buyer beware when purchasing a used car but I spent over $6K and less than a year later the transmission went out. The sales staff, although they "are very sorry" won't do anything to help. Better off buying from craigslist. More

We have a long history of car buying with Reiko Kondo Johnson of many Acuras and Hondas. And even though Spokane is full of great car dealers, I could not or would not purchase anywhere else (as I have Johnson of many Acuras and Hondas. And even though Spokane is full of great car dealers, I could not or would not purchase anywhere else (as I have made the mistake and deeply regretted it down the road). She makes you feel like part of her family at Acura/Honda Spokane Valley-AutoNation and you will become part of her family personally. Nate Doggett was Director of Finance -and there so far for only about two weeks at this particular location at the time. He was not only knowledgeably incredible, but I have a very good feeling, will be a part of that company for many many years to come as he is a huge asset. As his charisma is infectious and he completely eased our buying in what is often considered the 'stressful/not-so-fun part'. Must mention that this is a completely honest, heart felt and unbiased review from us -by people who are actually often overly critical I'm told by my peers. Most sincerely, Cory and Brad More

I recently purchased a new MDX from Autonation Acura and I worked with Reiko Johnson. She is the best! Very knowledgeable and great personal attention. I highly recommend her. I worked with Reiko Johnson. She is the best! Very knowledgeable and great personal attention. I highly recommend her. More

Tyler was very nice and quite helpful! Made it easy to buy the vehicle. I was in and out of the dealership in 2 hours. buy the vehicle. I was in and out of the dealership in 2 hours. More

Reiko listened to my needs, provide excellent information, was flexible with my schedule, and most importantly gave me time and space to make a decision on my own terms. There was nothing pushin information, was flexible with my schedule, and most importantly gave me time and space to make a decision on my own terms. There was nothing pushing and my needs seemed like the focus. I would strongly recommend Reiko to anyone considering the purchase of an Acura. More

I was very impressed with the entire process of the purchase of my Acura. Most dealerships that I have dealt with in the past, I felt pressured to buy a vehicle, this was not the case at Appleway Acura purchase of my Acura. Most dealerships that I have dealt with in the past, I felt pressured to buy a vehicle, this was not the case at Appleway Acura. I felt that the salesperson was very knowledgeable of the car, very friendly, and listened to what I wanted and needed. I would highly recommend this dealership to anyone who is interested in buying a car. More

Appleway Acura and Reiko provided excellent service, answered all of my questions, allowed me to take my time, and then completed the setup and demo of features of my new car. It was a very positive ex answered all of my questions, allowed me to take my time, and then completed the setup and demo of features of my new car. It was a very positive experience and made me feel much better about such an expensive purchase. I love my car and would recommend Reiko and Appleway to anyone. More

After providing us with the best price of any dealership in the state, we made the trip over the mountains to Appleway. We were greeted very warmly and treated like gold. Our vehicle was waiting for us wi in the state, we made the trip over the mountains to Appleway. We were greeted very warmly and treated like gold. Our vehicle was waiting for us with a large ribbon. The whole staff was friendly and gracious to us. I look forward to buying my next vehicle from them very soon. More

From my first phone call with Reiko all the way through the entire purchase process of our new 2012 Acura MDX it was absolutely fabulous. Then following the sale the excellent service continues, phone call the entire purchase process of our new 2012 Acura MDX it was absolutely fabulous. Then following the sale the excellent service continues, phone calls, emails and correspondence above and beyond to make sure everything was just right with the purchase. I will definitely recommend Appleway Acura and Reiko and team to all my friends looking for a new vehicle. The service department and John are excellent. We live out of town and travel to or through Spokane sometimes with short notice but John and his service team work us into the schedule. The entire organization has a different feeling than any other we have ever experienced. Friendly, honest down to earth people who really care about you and the sale all the way through and continuing after the sale. Over my many years of buying vehicles I have never experienced anything like it, thank you so much. I look forward to seeing the friendly folks at Appleway everytime I go in for servicing. The friendship and customer service don't end when your purchase is complete with Appleway Acura its just beginning. More

Appleway rules. This was my first time buying a car, and everyone was so helpful. I went in not really knowing what I was looking for, or knowing what to expect, but I ended up having a fantastic experience everyone was so helpful. I went in not really knowing what I was looking for, or knowing what to expect, but I ended up having a fantastic experience. I will not buy a car through anyone but Seamus Kinsella at Appleway. He's a genuine salesperson who really knows how to best help his customer. I never felt like I was being pressured to spend more money, or pushed toward something that I didn't need. I got a good deal on a great car, and I couldn't be happier. More