AutoNation Acura Spokane Valley
Spokane, WA
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Upon arriving at the store we were allowed to look around, check things out and not be hassled by a salesman. Once we needed help they were very happy to help us and were polite, cordial and professio around, check things out and not be hassled by a salesman. Once we needed help they were very happy to help us and were polite, cordial and professional. We ended up buying an Acura and our paperwork went very smoothly, because of the staff and our salesperson, Reiko. More
First oil change after purchasing my car in the fall. Service was easy to schedule and they accurately predicted the general length of the appointment. Waiting area is pleasant and clean. Upon completion Service was easy to schedule and they accurately predicted the general length of the appointment. Waiting area is pleasant and clean. Upon completion, everything was explained to me and my vehicle was good to go. More
My first time stopping in to get an oil change for my Acura TLX that I had purchased earlier this year from Acura AutoNation. They made the trip as stress free, listened to my concerns and even washed my Acura TLX that I had purchased earlier this year from Acura AutoNation. They made the trip as stress free, listened to my concerns and even washed my car for me! I believe it was Tony Morris who helped me! (I'm horrible with names but I happened to grab a card on my way out.) More
I made an appointment for oil change for my Acura RDX with AutoNation Acura Spokane Valley. The front desk lady told me the cost was $79.95 for up to 5 quarts synthetic oil. But when I got my oil chang with AutoNation Acura Spokane Valley. The front desk lady told me the cost was $79.95 for up to 5 quarts synthetic oil. But when I got my oil changed, the technician told me that the cost would be 89.95, $10 more than it was quoted. I had no choice but paid the invoice. I felt being cheated and very unhappy of what being told was not the actual charge. They should told me upfront the actual charge before I made the appointment. Being not honest had turned me off! More
The customer service Tony Morris has given us each time we've brought our Acura cars in has been exceptional. He is kind and considerate of our time and makes sure our cars are safe and operating optimall we've brought our Acura cars in has been exceptional. He is kind and considerate of our time and makes sure our cars are safe and operating optimally. Acura AutoNation is very fortunate to have him in their employment. More
Tony explained everything about the warnings and help me understand. Extremely professional and helpful! I highly recommend this place for service. understand. Extremely professional and helpful! I highly recommend this place for service. More
Brought my RDX in for service and got it back in tip-top condition! Pleased with the work done, the expertise of the staff, and their friendliness. We will definitely be using them again. condition! Pleased with the work done, the expertise of the staff, and their friendliness. We will definitely be using them again. More