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AutoNation Acura Stevens Creek

Santa Clara, CA

Overview
Reviews
Vehicles
4.8
729 Reviews
Call Dealership (877) 225-0494
View Awards

4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 729 reviews

June 30, 2022

It was very difficult to get hold of someone in Service when calling by phone More

by amritkl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
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Jul 04, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Helpful
June 30, 2022

We have a very positive experience regarding the purchase of a new Integra. They were flexible in my appointment and the entire staff was exceptionally friendly and helpful. More

by KRP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Dan, Brandon
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Jul 04, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 27, 2022

Never heard back from dealer. Apparently car had just arrived and they needed to prep it. But never heard anything More

by petercosta08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 29, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Helpful
June 25, 2022

Service was very efficient and on time. Agent was very helpful and knowledgable about the service. Would highly recommend. More

by Kc.vizconde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giana
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
June 25, 2022

I am not happy with the service experience. The car felt worse off after the service. Info/price about required service was different between initial phone call and upon arrival. Left message w More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
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Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

Helpful
June 23, 2022

Went in for a warranty repair for a known issue with a service bulletin on a 2020 Acura RDX panaromanic moonroof that rattles when driving over bumps/rough terrain. With the service bulletin, the repair s More

by Noonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Helpful
June 23, 2022

The service is excellent, the service Advisor is very helpful he have a lot Of knowledge he is a very nice Person More

by Ricardoflores1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Report | Print
Jun 26, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
June 21, 2022

Since March of this year when I reserved for the new Integra, Dan has been very helpful and honest throughout the whole process. Alexis assured me with confidence and high level of satisfaction in choo More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Alexis
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Jun 24, 2022 -

AutoNation Acura Stevens Creek responded

Hello there! We are pleased to hear you had such a positive experience with us, James! If you need more help, our team is available to talk -- safe travels!

Helpful
June 17, 2022

The staff is very friendly and helpful. They are very quick to attend you and all very kind. More

by acruz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Report | Print
Jun 20, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
June 16, 2022

Honest ! ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and effi More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gianna
Report | Print
Jun 17, 2022 -

AutoNation Acura Stevens Creek responded

Hi Dee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
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