AutoNation Buick GMC Park Meadows
Lone Tree, CO
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The customer service was excellent, sales team were extremely helpful, courteous, friendly and kind. Would recommend others to check them out. extremely helpful, courteous, friendly and kind. Would recommend others to check them out. More
I took my 2017 Encore in for service about a year ago because the blind spot indicator on the driver side mirror falsely detects traffic on a daily basis. The error could not be duplicated, but on the w because the blind spot indicator on the driver side mirror falsely detects traffic on a daily basis. The error could not be duplicated, but on the way home from the dealership the false reading happened again. After dealing with this for over a year, I took the car back in and was told the system works correctly. In my opinion, this has become a safety issue that no one seems to be able to fix. Really disappointing. More
Excellent customer service. Price quoted was accurate and car was delivered when it was promised. Payton does an excellent job handling multiple customers and car issues at the Price quoted was accurate and car was delivered when it was promised. Payton does an excellent job handling multiple customers and car issues at the same time. More
Overall a really great experience, Melissa was super helpful throughout the sale, from my initial inquiry to driving off the lot. Ali in finance was very friendly and easy to work with. I wish I could 4 helpful throughout the sale, from my initial inquiry to driving off the lot. Ali in finance was very friendly and easy to work with. I wish I could 4 and 1/2 stars because the only thing holding my review back from being all 5 is the detail department dropped the ball. They obviously washed the outside, vacuumed the inside, and did a surface wipe-down. Unfortunately, there was still some set in grime on the center console and the cup holder was pretty gross, like a soda was spilled in it and never got cleaned up. More
Our Salesman Vass, was extremely helpful and knew about every detail of the truck i wanted to buy. He went out of our way to make our buying experience a positive one. He has also contacted me acouple tim every detail of the truck i wanted to buy. He went out of our way to make our buying experience a positive one. He has also contacted me acouple times after the purchase to ensure everything is going alright. More
This was second visit to this location and will be my last. My service or more so lack of service is not one that any customer should have to do experience.To begin, I had a scheduled appointment; howeve last. My service or more so lack of service is not one that any customer should have to do experience.To begin, I had a scheduled appointment; however upon arrival I was not acknowledged while customers that arrived after me were serviced right away. While I understand that many businesses are understaffed, I think as a courtesy I could have been spoken to briefly at the very least. Then when interacting with employees, their demeanor was very rude and made me feel uncomfortable. I can’t believe that these employees represent your business and that anyone would return after experiencing what I went through. More