
AutoNation Buick GMC West Sahara
Las Vegas, NV
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Once I arrived at the dealership I felt welcomed as was greeted. I had an appointment with Tom for an oil change. He was very friendly talking with me while he entered my information into the computer. Aft greeted. I had an appointment with Tom for an oil change. He was very friendly talking with me while he entered my information into the computer. After that I sat and waited, shortly after Tom advised me of my bad car battery and how I can purchase one there with a lifetime warranty. I gladly purchased one and thanked the dealership for their hard work and dedication to helping me. Very pleased with the customer service, staff and high experience level of the technicians that work here.Thank you! More
While wait for new GMC Canyon was longer than expected, sales transaction was concluded in an acceptable manner. Salesperson, Kathie Salera's friendly and professional approach was appreciated. sales transaction was concluded in an acceptable manner. Salesperson, Kathie Salera's friendly and professional approach was appreciated. More
I had to wait for my oil change appointment over 2 hours and had to leave. Last oil change they did not tighten the screws enough and cause oil leaks. Found this out from Ziffy Lube. Very disturbing. They u and had to leave. Last oil change they did not tighten the screws enough and cause oil leaks. Found this out from Ziffy Lube. Very disturbing. They use plastic plug as well. How can this happen? They are the experts of my car. Upsetting. More
They are always helpful and courteous. While waiting for my truck to be serviced, they are aware of the value of my time and keep me up to date as to the status of my vehicle and approxim While waiting for my truck to be serviced, they are aware of the value of my time and keep me up to date as to the status of my vehicle and approximate completion of service. More
Even though I had just a simple oil change, it was a relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the serv relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the service people were rude. Not John at AutoNation. The process was simple, and quick. So yes, I’d recommend AutoNation Buick GMC. More
One of the only dealerships charging MSRP and not trying to charge over during these difficult times. My salesman, Eric Linares, was extremely helpful, knowledgeable, kind, and far from the traditional pus to charge over during these difficult times. My salesman, Eric Linares, was extremely helpful, knowledgeable, kind, and far from the traditional pushy car salesman. The sales manager, Christopher Ditmore, was excellent with updates, communication and went above and beyond with customer service. I highly recommend Auto Nation Buick GMC for your next vehicle. They are the real deal and don’t give you the run around like so many other dealerships I went to. Would refer all my friends here for sure! More