AutoNation Buick GMC West Sahara

Excellent Experience! Your service department and Ms. Denise Kipling are the best. Tech. fixed my car on time and I really appreciated them. More Power to you. Your service department and Ms. Denise Kipling are the best. Tech. fixed my car on time and I really appreciated them. More Power to you. More

If you looking for the best costumer service, here they are I can't be more satisfied with this dealer ship.I'll be their loyal customer as long as I'm living in Nevada.That I can tell you guys. They are the be I can't be more satisfied with this dealer ship.I'll be their loyal customer as long as I'm living in Nevada.That I can tell you guys. They are the best More

Wonderful Salesperson, Steve Lubawy Steve Lubawy was extremely professional, courteous and most helpful. He went and brought up different cars for us to look at, I was walking with a ca Steve Lubawy was extremely professional, courteous and most helpful. He went and brought up different cars for us to look at, I was walking with a cane. We highly would recommend anyone even thinking of purchasing a car to ask for Steve Lubawy at AutoNation GMC. More

Service Was Great When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and no unnecessary stuff where other places will tell you this and that needs to be fixed just to make some money from you. He makes you feel comfortable. No Rip Off. And the enviroment and customer service was great! More

Great experience I had a great experience with Gina and cleon... everyone should request them... they really helped me out and I am pleased. Go there now I had a great experience with Gina and cleon... everyone should request them... they really helped me out and I am pleased. Go there now More

Buy somewhere else Mary Denowitz is the lying vindictive sales manager. My third car from them and my last. She tried to pull a fast one and later lied to me about other Mary Denowitz is the lying vindictive sales manager. My third car from them and my last. She tried to pull a fast one and later lied to me about other services just to be a b---h. Power monger. Then finance Gena Reef did not return 6 calls about an issue that Denowitz caused. I paid cash, full price with no grinding and I was not treated like a customer but like a peasant in their kingdom. Try the dealer in Henderson if you want a GMC! Even mediocre they will be better than West Sahara. You are warned. I agree with Trump... it's time to drain the swamp. More

Unsatisfied Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI wh Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI when they weren't and one of my tires has a nail in it that nobody seemed to notice More

Driving out on a Saturday to get my car fixed because it was recalled isn't fun. What is less fun is after my wife and I, in separate cars, are told that despite having the repair scheduled for 4 days, they was recalled isn't fun. What is less fun is after my wife and I, in separate cars, are told that despite having the repair scheduled for 4 days, they don't have the part. So we just wasted 30 minutes getting there to be told something that they should have known. Instead of a "We're sorry, how can we make this right?" we got a "What do you want me to do about it?" repeated over and over. UNBELIEVABLE. So, we reschedule. Something comes up so I need to change the time for my appointment and I get put on hold for 15 minutes, then I get transferred to a VOICEMAIL Box. So I call back, and it happens AGAIN. The THIRD phone call, I am told that someone will call me back shortly. An HOUR AND A HALF later I receive a phone call. In that time I just called another dealer and went with them. More

Our experience with Desert Buick GMC was fantastic. We were shopping for a used vehicle and found a suitable vehicle on the Desert Buick GMC web site. I sent an email to inquire about the vehicles details were shopping for a used vehicle and found a suitable vehicle on the Desert Buick GMC web site. I sent an email to inquire about the vehicles details and promptly received a personal phone call from Mr. Foster regarding the inquiry. Since we do not live in Las Vegas we had to make the 2 hour trip in order to test drive the vehicle, both Mr Foster and Mr. Thomas were very accommodating as we attempted to nail down our schedule for the trip. Upon arriving at the dealership the vehicle was placed in front of the showroom and impeccably detailed and ready for our test drive. As a general note, it has been almost 15 years since we have bought a car, Mr Foster and Mr. Thomas put absolutely not pressure on us to make a decision one way or the other. We decided to purchase the vehicle and negotiated a few minor repairs be made to the vehicle. We ended up staying the night in Las Vegas so that the repairs could be made the following day. We actually drove the vehicle from the dealership (fully detailed and full of fuel)that night to our hotel and returned it the following morning for repairs. Mr. Foster actually authorized an additional repair, which was not included in those negotiated. We really appreciated the extra effort. We received nothing but the highest standard of customer service from Mr. Foster and Mr. Thomas and would highly recommend Desert Buick GMC based on our experience. More