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AutoNation Buick GMC West Sahara
Las Vegas, NV
497 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 19, 2023
I brought the car in over 1 week ago for a mechanical issue. I picked it up last Friday after it was in the dealership for a week. This AM, after not driving it since bringing it home 72 hours ago, the c issue. I picked it up last Friday after it was in the dealership for a week. This AM, after not driving it since bringing it home 72 hours ago, the check engine light came on and car making a boiling water sound it never made before. My spouse called to speak to the manager who was supposed to call me asap and did not. My spouse was calm the whole time yet the manager was abrupt, rude, and defensive, explaining he does not know what is wrong with the car and does not know how long it will take to fix. When my spouse mentioned they just released the car to us on Friday, the manager got very defensive. I believe his name was Mike. I will never get a car with AutoNation again as experience is terrible. Specifically GMC Buick AutoNation. More
by Mariselan1
Employees Worked With
Mike, Armando
June 16, 2023
SERVICE WAS DONE AT AS SOON AS POSSIBLE. EVERYONE VERY COURTEOUS AND PROFESSIONAL. I AM FROM EBRAASKA AND AM PLANNING ON MOVING TO LAS VEGAS AND WILL BE CONSIDERING THIS DEALERSHIP FOR MY FU EVERYONE VERY COURTEOUS AND PROFESSIONAL. I AM FROM EBRAASKA AND AM PLANNING ON MOVING TO LAS VEGAS AND WILL BE CONSIDERING THIS DEALERSHIP FOR MY FUTURE NEEDS. THANKS, TERRY. More
by TERRY L THIELE
Employees Worked With
BRYAN TOM
June 06, 2023
Could not be happier with my truck, the deal, the sales team!!! Thank you all for helping me get a great vehicle, and the deal I needed. Thomas and Brian were outstanding. Appreciated the easy process, team!!! Thank you all for helping me get a great vehicle, and the deal I needed. Thomas and Brian were outstanding. Appreciated the easy process, and not spending the entire day in the dealership. Two thumbs up!! More
by biggmattylv
Employees Worked With
Thomas
May 29, 2023
We've been coming here since we bought our car in 2015 and having the cars routine service preformed here. Brian is usually our service rep and does a great job keeping us updated and informed with our v and having the cars routine service preformed here. Brian is usually our service rep and does a great job keeping us updated and informed with our vehicle. The wait time isn't too bad. We always get great service. More
by Meg
Employees Worked With
Brian
May 25, 2023
Have purchased 3 plus cars from this dealership and had all serviced from day 1. Allen has always taken great care of us. Professional, honest and reliable. Love my Buicks! all serviced from day 1. Allen has always taken great care of us. Professional, honest and reliable. Love my Buicks! More
by Wayne F.
Employees Worked With
Allen
May 20, 2023
Professional, courteous and knowledgeable. Even took the time to explain how to clear old data from navigation system. I would not consider going anywhere else. Even took the time to explain how to clear old data from navigation system. I would not consider going anywhere else. More
by Mike & Janet
Employees Worked With
Brian
