AutoNation Cadillac Port Richey

Mr Rupe was a wonderful and informative Gentleman. We are looking for a new car for our family and came in to see what was out there. We have not come to a decision as to when. But when we do decide we will looking for a new car for our family and came in to see what was out there. We have not come to a decision as to when. But when we do decide we will come looking for Mr Rupe. He made us feel like we were special and he really cared for our needs . Its a very nice Dealership and Rodney Rupe is a true asset to the company. More

The service center here was very friendly and helpful. Servicing my car was quick and I had a great experience with Alfredo, who made it easy to make an appointment and get my car in, and Hope when she s Servicing my car was quick and I had a great experience with Alfredo, who made it easy to make an appointment and get my car in, and Hope when she said thank you before I left and made sure I was well taken care. It was a great experience and I wanted to give a special thanks to them. I would recommend this dealership to anyone. More

This is my second review on this dealer because in my first review I wrote that this dealer was slacking. In this review I would like to say they are not slacking in the customer service department! Barb first review I wrote that this dealer was slacking. In this review I would like to say they are not slacking in the customer service department! Barbara and frank called me after my last review and asked me to come into the dealer so they can take care of my issues. I took my vehicle in and they gave me a rental while they looked over my vehicle and addressed the issues we discussed from the previous visit. They found an issue in my rear brakes and fixed it at no charge. Also for my inconvenience,they filled my tank,washed and waxed my truck. I still have small issues that they are willing to help me with and it took over 3 months for this to happen but they made me happy this time and that's not easy. I had a bad experience with this dealer but they are doing everything they can to fix it and for that,I would recommend this dealer. More

I've known Frank for a long time and he knows about my car in side out and has been always there when I need service on my car. Since he is now manger for services Alfredo stepped up to the plate and been car in side out and has been always there when I need service on my car. Since he is now manger for services Alfredo stepped up to the plate and been a great person. This dealership has been great to me for over 3 years and I will continue to come there no matter how far I live. More

I recently purchased a used Pontiac GTO. On the first test drive I mentioned to Tracy that the car wasn't very clean(window tint shavings everywhere), considering it was on the front row of the sales lot test drive I mentioned to Tracy that the car wasn't very clean(window tint shavings everywhere), considering it was on the front row of the sales lot. She aggreed, had it taken care of after the test drive. I loved the car, came back in 2 days to buy it. Autoway would not budge on the price.. In the purchasing of this vehicle, the rear window needed to be retinted. After we got it scheduled to do this I dropped it off on 01/02/2013 at about 10am. On the next day Tracy called me about 5pm and told me that was completed and that I could come get the car. I said that i would be in first thing in the morning(time restaints). I got to the dealer at 7:15am on Friday and looked at the window and it looked great. Being in a hurry I gat in the car and left. Upon my arrival at home I started looking further at the work done. They did not clean the inside of the back seat area where the work was done. Old window tint shavings in the nooks and crevices. Window clenaing solution stains on the back of ther leather seats and trim, dirt on the leather seats, and they DID NOT vacuum up thier mess. Now I live 30 miles from this dealer ands feel that I shouldn't have to drive back to get this fixed. Maybe I should have looked closer while I was there. But if the people involved would have just done what they were supposed, I wouldn't have this problem. IF YOU BUY A CAR FROM AUTOWAY CADILLAC OF NEW PORT RICHEY, FLORIDA. MAKE SURE THEY CLEAN IT!!!!!! Very disatisfied customer More

I Would recommend this dealership because my vehicle is I Would recommend this dealership because my vehicle is finished. It's a DTS DeVille, 2001 and I did get exactly what I paid for at pick-up. I ha I Would recommend this dealership because my vehicle is finished. It's a DTS DeVille, 2001 and I did get exactly what I paid for at pick-up. I had an AC pressure line replaced, and the other issue was my windows stopped operating, they are fixed now. I will do a full update on comments as my vehicle is in test mode due to the electrical issue they should have completely FIXED for $450. I am not a person that will just click 5 without thoroughly evaluating the entire experience. More

Everyone at the dealership was extremely nice and professional. The sales team was responsive to any of our questions or concerns. They worked extra hard to meet our goals and give us the fairest p professional. The sales team was responsive to any of our questions or concerns. They worked extra hard to meet our goals and give us the fairest price we could find. We would send all of our friends and family back to Autoway to buy a car. Thank you! More

Seems to be a reputable dealer. Very happy thus far. Very friendly service and so far they have been very accomadating with any issues. A review is a personal thing...I should not have to keep saying mor friendly service and so far they have been very accomadating with any issues. A review is a personal thing...I should not have to keep saying more because you are telling me it is too short. I will not even complete these again if it continues to be this annoying. More

We do business with Autoway each time we want to trade. We do business with Autoway each time we want to trade. They are ALL very good at what they do. I Love my new car. We do business with Autoway each time we want to trade. They are ALL very good at what they do. I Love my new car. More

Everyone at AutoWay was very polite especially Mr.Crespo,my problem was fixed and i didnt have to come back,i want to thank the service guys and Alfredo Crespo. Mr.Crespo,my problem was fixed and i didnt have to come back,i want to thank the service guys and Alfredo Crespo. Thanks More