AutoNation Chevrolet Airport

Great Customer Service and Prices I just purchased a certified pre-owned 2012 C6 Corvette Z06 and a 2013 Silverado 1500 LT at AutoNation Chevrolet Airport. Through the entire process t I just purchased a certified pre-owned 2012 C6 Corvette Z06 and a 2013 Silverado 1500 LT at AutoNation Chevrolet Airport. Through the entire process the staff was courteous, helpful, and willing to do whatever it took to make sure my wife and I were satisfied customers. From Jose and Alex, the two Sales Consultants all the way to Andreas the General Sales Manager, the level of customer service was outstanding and I would recommend them to anybody looking to purchase a vehicle. More

I was very satisfied purchasing a Chevy Volt with 0% APR financing, I also traded in my 2009 Toyota Corolla. I first contacted the dealer through their website, then I received a follow up call from Cassie financing, I also traded in my 2009 Toyota Corolla. I first contacted the dealer through their website, then I received a follow up call from Cassie Acevedo. Cassie was very helpful in setting everything up. She was very prompt in answering my calls and would go out of her way to help. We met the following day and closed the deal. More

Ian Mckenzie is by far one of the best service guys i've delt with. Anytime there is a problem, he resolves it no questions asked. Because of his great service and friendliness, I went back and bought i've delt with. Anytime there is a problem, he resolves it no questions asked. Because of his great service and friendliness, I went back and bought my second vehicle. Thanks Ian for all that you do! More

I am very happy with this dealership, Cassie was amazing she was so nice and sweet to us and very knowledgeable about the car. Sheila the finance manager was great too she did what it took to get our deal she was so nice and sweet to us and very knowledgeable about the car. Sheila the finance manager was great too she did what it took to get our deal done with what we had to work with. I will be recommending them to friends and family and i will buy my next car from them. More

This is my second vehicle I've purchased from Autonation Chevrolet. I must say their customer service is out of sight! They made me feel like family. From sales to the service department, this is Autonation Chevrolet. I must say their customer service is out of sight! They made me feel like family. From sales to the service department, this is a well rounded company. Mr Ian Mckenzie is very trustworthy and professional. Cassie in Sales did a great job finding the vehicle that suited me. Like Mr Phil on Duck Dynasty. I'm Happy Happy Happy!!!!!! More

I would never recommend this dealership. The management is shady, and and tries to 'slip in' stuff without asking you if you want it!! Gave us the wrong car, didn't do paperwork correctly.....a big mess! is shady, and and tries to 'slip in' stuff without asking you if you want it!! Gave us the wrong car, didn't do paperwork correctly.....a big mess! Clearly the right hand doesn't know what the left hand is doing. Still trying to get things sorted our after 2 months. Beware, and stay away from this dealership!!! More

The service department was below poor but that was the lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package I BOUGHT with my car that comes from Chevrolet). She told me to just bring in my FMMP info and the service will be covered. Sunday morning came, I parked my car in the service bay and asked if that is where I should leave it for service, the man who greeted me (which I later found out was the manager of the Service department) responded with "I am the only one here, what do you want?" I explained to the man I made an appointment to get service done since my FMMP emailed me and just said i need to come in for service, but did not say what. The manager got my paper work (which had the wrong model of car on it) and proceeded to ask me what service had been done on the car. I told him I bought the car used, so I was unsure. He then responded with "Oh, well let me call the dealer you bought the car from" (which was New Smyrna Chevy which was an amazing experience) "and talk to them." I was unsure of why he was calling but I said ok and waited. He made a few phone calls then came back and said they were not open til 11, so I had to pay for the services (of which were still undetermined). I told him that no one told me on the phone I had to come in to Courtesy Chevrolet when New Symrna Chevy was open so they could call about my FMMP. The manager of service then replied with "Well I can't just give you a free oil change." Since I was already having issues, and he seemed very unprofessional and rude, I asked him who the manager was and if I could talk to them. He then replied with "I am the manager, you're talking to him." So when I asked who was above him he gave me a quick name and said "but he is not here." So I asked the man for a phone number that I could call. He pointed to a sign then started to walk away from me. I then said "Excuse me, can you show a little customer service and at least write it down for me?" He then scribbled the name David Vega and walked away. I wish I would have caught the managers name, but I was so shocked at the rude and unprofessional manner of this man that I never caught it. Of course, the dealership does not have any names posted on its website, and with good reason. I'm sure they get enough complaints that they don't want people to know who they are. But if you go on New Smyrna Chevy's website, they have pictures and names of all the staff. I have left a message for Mr. Vega, I will update with his response. More

I gave this rating because, Remmy and Justin were helpful, kind, and willing to do anything to make me feel at home. Other dealerships did not care as much as Remy and Justin did. There great people. helpful, kind, and willing to do anything to make me feel at home. Other dealerships did not care as much as Remy and Justin did. There great people. More

The salesperson that took care of my purchase was extremely professional, courteous and had extensive knowledge of her job. She even went out of her way to explain the new features my car had such as extremely professional, courteous and had extensive knowledge of her job. She even went out of her way to explain the new features my car had such as bluetooth, and garage door opener. I will definitely purchase here again. More

I would not recommend this dealership. I had a great sales experience, the sales team was fantastic but the service department is terrible. Since buying my Camaro a year ago I have not had pleasant expe sales experience, the sales team was fantastic but the service department is terrible. Since buying my Camaro a year ago I have not had pleasant experience. If you are looking to buy the car but not have it serviced there I would reccommend but the service department is terrible with the exception of Steve Barton. I would tell you the only way to get your car serviced here if he was your advisor otherwise buyer beware! I love my car, I love chevy's but you may want to look into better dealerships who have a better service department and customer relations team. More