AutoNation Chevrolet Airport

I am very happy with this dealership, Cassie was amazing she was so nice and sweet to us and very knowledgeable about the car. Sheila the finance manager was great too she did what it took to get our deal she was so nice and sweet to us and very knowledgeable about the car. Sheila the finance manager was great too she did what it took to get our deal done with what we had to work with. I will be recommending them to friends and family and i will buy my next car from them. More

This is my second vehicle I've purchased from Autonation Chevrolet. I must say their customer service is out of sight! They made me feel like family. From sales to the service department, this is Autonation Chevrolet. I must say their customer service is out of sight! They made me feel like family. From sales to the service department, this is a well rounded company. Mr Ian Mckenzie is very trustworthy and professional. Cassie in Sales did a great job finding the vehicle that suited me. Like Mr Phil on Duck Dynasty. I'm Happy Happy Happy!!!!!! More

I would never recommend this dealership. The management is shady, and and tries to 'slip in' stuff without asking you if you want it!! Gave us the wrong car, didn't do paperwork correctly.....a big mess! is shady, and and tries to 'slip in' stuff without asking you if you want it!! Gave us the wrong car, didn't do paperwork correctly.....a big mess! Clearly the right hand doesn't know what the left hand is doing. Still trying to get things sorted our after 2 months. Beware, and stay away from this dealership!!! More

The service department was below poor but that was the lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package I BOUGHT with my car that comes from Chevrolet). She told me to just bring in my FMMP info and the service will be covered. Sunday morning came, I parked my car in the service bay and asked if that is where I should leave it for service, the man who greeted me (which I later found out was the manager of the Service department) responded with "I am the only one here, what do you want?" I explained to the man I made an appointment to get service done since my FMMP emailed me and just said i need to come in for service, but did not say what. The manager got my paper work (which had the wrong model of car on it) and proceeded to ask me what service had been done on the car. I told him I bought the car used, so I was unsure. He then responded with "Oh, well let me call the dealer you bought the car from" (which was New Smyrna Chevy which was an amazing experience) "and talk to them." I was unsure of why he was calling but I said ok and waited. He made a few phone calls then came back and said they were not open til 11, so I had to pay for the services (of which were still undetermined). I told him that no one told me on the phone I had to come in to Courtesy Chevrolet when New Symrna Chevy was open so they could call about my FMMP. The manager of service then replied with "Well I can't just give you a free oil change." Since I was already having issues, and he seemed very unprofessional and rude, I asked him who the manager was and if I could talk to them. He then replied with "I am the manager, you're talking to him." So when I asked who was above him he gave me a quick name and said "but he is not here." So I asked the man for a phone number that I could call. He pointed to a sign then started to walk away from me. I then said "Excuse me, can you show a little customer service and at least write it down for me?" He then scribbled the name David Vega and walked away. I wish I would have caught the managers name, but I was so shocked at the rude and unprofessional manner of this man that I never caught it. Of course, the dealership does not have any names posted on its website, and with good reason. I'm sure they get enough complaints that they don't want people to know who they are. But if you go on New Smyrna Chevy's website, they have pictures and names of all the staff. I have left a message for Mr. Vega, I will update with his response. More

I gave this rating because, Remmy and Justin were helpful, kind, and willing to do anything to make me feel at home. Other dealerships did not care as much as Remy and Justin did. There great people. helpful, kind, and willing to do anything to make me feel at home. Other dealerships did not care as much as Remy and Justin did. There great people. More

The salesperson that took care of my purchase was extremely professional, courteous and had extensive knowledge of her job. She even went out of her way to explain the new features my car had such as extremely professional, courteous and had extensive knowledge of her job. She even went out of her way to explain the new features my car had such as bluetooth, and garage door opener. I will definitely purchase here again. More

I would not recommend this dealership. I had a great sales experience, the sales team was fantastic but the service department is terrible. Since buying my Camaro a year ago I have not had pleasant expe sales experience, the sales team was fantastic but the service department is terrible. Since buying my Camaro a year ago I have not had pleasant experience. If you are looking to buy the car but not have it serviced there I would reccommend but the service department is terrible with the exception of Steve Barton. I would tell you the only way to get your car serviced here if he was your advisor otherwise buyer beware! I love my car, I love chevy's but you may want to look into better dealerships who have a better service department and customer relations team. More

Remy and Jack were both extremely friendly, helpful, knowledgable, and easy to work with. I love my new truck! Thank you all so very much. knowledgable, and easy to work with. I love my new truck! Thank you all so very much. More

I am a 12 year customer. Went in for service today. My appointment was ready. They new my name from facial recognition. They were friendly. They detailed my Cruze. There were no charges and it was easy to appointment was ready. They new my name from facial recognition. They were friendly. They detailed my Cruze. There were no charges and it was easy to leave this dealership. I have leased 4 cars and have only paid for oil changes over the whole time. Best dealership I have ever done business with!! More

*************DO NOT BUY FROM THIS COMPANY!!! THEY DO NOT CARE ABOUT YOU ONCE YOU BUY THE VEHICLE!!!! Wow! I am fuming mad right now because I am trying to simply collect a refund from the extended warranty CARE ABOUT YOU ONCE YOU BUY THE VEHICLE!!!! Wow! I am fuming mad right now because I am trying to simply collect a refund from the extended warranty on the vehicle I purchased from them a year ago. I just sold it and I'm going to use it to put a down payment on another vehicle. I have been trying for the last 3 days to get a quote from them for the amount expected back and they keep telling me they will call me back in an hour and never do. The finance manager along with her staff is completely and utterly incompetent and does not care about the customer. Additionally, back a week or so ago I asked a lady (I don't remember her name) over the phone, who works in the service department, about window tinting and she told me she had no idea what days the guy who performed the service was there and told me to come in and ask one of the guys that works in the garage....ARE YOU SERIOUS?! Since she works there I guess it is too much for her to get off her xxx and walk around the corner and ask. I haven't been this frustrated since I had to deal with Dell's customer service over the phone in India. DO NOT BUY FROM THIS COMPANY!!! THEY DO NOT CARE ABOUT YOU ONCE YOU BUY THE VEHICLE!!!!************* More