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AutoNation Chevrolet Arrowhead
Peoria, AZ
1,256 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,256 reviews
February 28, 2026
Experience was clear, fair, easy to understand, no pressure. Listened to and answered all questions. Extras offered were done so clearly and fairly. Professional but friendly. Quite frankly d pressure. Listened to and answered all questions. Extras offered were done so clearly and fairly. Professional but friendly. Quite frankly did not expect that, but of the 20 cars I’ve bought in my life one of the best experiences. More
by Skedwards
Employees Worked With
Sal aguire
February 23, 2026
You should tell people what their total price is when they have an oil change. If any extra you should tell customer before you add to bill. A 39.95 oil change cost me 119.02. Very misleading. they have an oil change. If any extra you should tell customer before you add to bill. A 39.95 oil change cost me 119.02. Very misleading. More
by kenrrussell
Employees Worked With
Unknown
February 18, 2026
Convenient for me to visit. When I need my recent vehicle purchase serviced.. U live in the west valley and I bought my dream corvette in the east valley. When I need my recent vehicle purchase serviced.. U live in the west valley and I bought my dream corvette in the east valley. More
by jjmchandler
Employees Worked With
Doug
February 11, 2026
Patrick was awesome to deal with I have found a couple things with the car I didn't notice when I purchased the car No negativity towards dealership things with the car I didn't notice when I purchased the car No negativity towards dealership More
by bland.harry
Employees Worked With
Patrick
February 11, 2026
Excellent experience. Straight-forward, no annoying upsells, and everyone was kind. Of special note, when I asked questions that people didn't know the answer to, they t Straight-forward, no annoying upsells, and everyone was kind. Of special note, when I asked questions that people didn't know the answer to, they told me they didn't know and then tried to find the answer; rather than dancing around it or trying to make something up. I think it's awesome that people are comfortable saying and doing that here. More
by Mark Fallows
Employees Worked With
Brandon Arnetti
January 29, 2026
My check engine light came on 2 days after oil change and tire rotation that took 2.5 hours with an appointment. I did bring a ram 1500 to the Chevy dealership though. tire rotation that took 2.5 hours with an appointment. I did bring a ram 1500 to the Chevy dealership though. More
by J
Employees Worked With
Marc guest
January 05, 2026
Complaint: On March 10th, 2025 our 2017 Chevrolet Traverse was severely damaged while in the care of Chevy AutoNation Arrowhead. According to their Service Manager, Shanna Sanmarco, the vehicle was o Traverse was severely damaged while in the care of Chevy AutoNation Arrowhead. According to their Service Manager, Shanna Sanmarco, the vehicle was on a lift for a brake bleed when a technician placed it in gear and fell out of the vehicle. The Traverse dropped from the lift, struck the open driver’s door —hyperextending it — and continued to roll into an adjacent service bay, where it collided with a mechanic’s large toolbox. The result: extensive damage to the vehicle, including the rear bumper and door. Ultimately, their corporate insurance deemed the vehicle a total loss. The payout offer from their insurance was $12,431.50 — roughly $6,000 less than what it would actually cost to replace our vehicle with one of comparable year, mileage, and condition. We provided examples of similar vehicles to support a higher valuation, but the insurer refused to adjust the offer. We then asked AutoNation to leverage their vast national inventory and help us secure a comparable 2017 Traverse at the payout amount. They refused. We also requested compensation for the financial gap created by their mistake. Again, they refused. We filed a complaint with the Better Business Bureau In May 2025 which was forwarded to Chevy AutoNation Arrowhead for a response; none was received from the dealership – and the BBB ultimately closed the case due to lack of response. We sent letters to the dealership and to the parent company – AutoNation in Ft. Lauderdale, Florida – requesting resolution of the issue; no response was ever received from either. We entrusted our vehicle to AutoNation in excellent condition with the reasonable expectation that it would be returned in even better condition after service. Instead, due to their negligence, we are left with a total loss and a replacement cost approaching $19,000 — an outcome that is not only disappointing but financially burdensome. While their insurance covers part of the loss, it does not come close to restoring us to the position we were in before AutoNation’s error. That burden has been unfairly shifted to us, the customer. In our view, AutoNation should take full responsibility for the damage their technician caused and ensure that we are made whole—not left with thousands in unexpected costs for a situation we did not cause. We hope AutoNation reconsiders its position and takes meaningful steps to resolve this matter appropriately. As they have not demonstrated any desire to do so to date, we are reaching out to you for assistance, and to make the public aware of the wanton disregard with which this company treats its customers. More
by nancykijewski
Employees Worked With
Shanna SanMarco
