AutoNation Chevrolet Arrowhead

Dean was very professional and did a great job. Kept us informed every step of the way. Kept us informed every step of the way. More

Absolutely worst dealership known to man! !! Do not get your car serviced whatsoever. Luis the service writer had no idea what was going on with my car and lied to me for months on the conditi !! Do not get your car serviced whatsoever. Luis the service writer had no idea what was going on with my car and lied to me for months on the condition of my car. Finally got switched over to Jamie the manager and my car is still just put on the back burner with more and more problems. Then finally going to pay and now working with Shanna, the coordinator or director whatever, and they try to charge me 4500. I brought my car with no transmission problems, I am now leaving -2800 bucks and messed up car!! Shoutout Jamie, Shanna, and most importantly Luis More

I researched the problems i was having with my 2025 Silverado before I went to AutoNation Chevrolet Arrowhead. my 2025 Silverado's mpg dropped from 17 mpg to 12 mpg the service advisor ( didn't tell Silverado before I went to AutoNation Chevrolet Arrowhead. my 2025 Silverado's mpg dropped from 17 mpg to 12 mpg the service advisor ( didn't tell me his name ) was very rude he didn't ask if there were any other problems he stated there was nothing they could do about fuel economy, he tried to claim it was because of the summer fuel, i informed him that in Arizona neither either or ethanol is added to the fuel during the summer, he then tried to claim MTBE is added, (MTBE was phase out nationwide in 2001) I informed him i would go to a different dealership where i wouldn't be treated this way or lied too. I decided rather than just leave I needed to speak with management, I pulled into the main lot and went inside to speak to someone in management, I was directed to the service manager Shanna she was polite professional and treated me with respect, I told her about my experience in service department, she asked me if the mpg loss was the only problem, I informed her that the auto-stop wasn't working and the transmission was jerky, Shanna asked me to drive back into the service department, Shanna had service advisor Michael Denen come out, he introduced himself to me,( he was polite professional and treated me with respect) he tested the system on my truck thru the OBD port he showed me and Shanna the results, it showed low voltage, Michael said that it might just be a bad battery and he stated that it would be covered by the warranty, Shanna said they would keep my Silverado for a few days to make sure there were no other problems. Michael asked me if I wanted to have my Silverado's maintenance service done while it was there i appreciated that and told him yes please take care of it, When I went in to pick up my Silverado Michael said he would have it washed for me, the same rude service advisor (he shares the same cubical with Michael) said my truck couldn't be washed because I have bed rails (he should be terminated), my Silverado has gone thru Jacksons carwash twice a week for the past year as well as other auto carwashes. More

ZERO Stars! ! Do not go to AutoNation Chevrolet Arrowhead make sure to find a real Chevrolet Dealership to work on your car. Luis and Jamie very poor communicati ! Do not go to AutoNation Chevrolet Arrowhead make sure to find a real Chevrolet Dealership to work on your car. Luis and Jamie very poor communication and clueless on what’s actually happening in the shop. We had to contact the Service Director to start getting any kind of response. They will put you in the back burner for months when they don’t want to deal with your car and leave it outside rotting in the AZ sun for months until you escalate. You will also end up picking up your car after paying thousands of dollars just to have to bring it to another shop to fix issues that weren’t there when you brought the car in. Poor communication, poor customer service, no care and no urgency. If your techs are not equipped to work on the basics for a car with simple mods (which most corvettes have) then we should have been informed when bringing it to you and we would have gone else where before you destroyed the car. More

Autonation Chevrolet portrays customer satisfaction giving a sense of relations we're you can trust commitments and please me and take my pride of ownership seriously giving a sense of relations we're you can trust commitments and please me and take my pride of ownership seriously More

Very pleased with my purchase. The team at AutoNation did a great job. Very happy. The team at AutoNation did a great job. Very happy. More

The entire staff was amazing . Wife and I had a great experience..We will definitely recommend folks your way Wife and I had a great experience..We will definitely recommend folks your way More

The buying experience was amazing. The sales rep was very patient and knowledgeable about all the vehicles I drove that day. He helped me look for and go over options to get the perfec The sales rep was very patient and knowledgeable about all the vehicles I drove that day. He helped me look for and go over options to get the perfect vehicle for me More

Dean Delucia is great! He communicated well and delivered on his word. I recommend Dean to others. He communicated well and delivered on his word. I recommend Dean to others. More

We bought our Equinox from Auto Nation Chevrolet Arrowhead 5 years ago and absolutely love it. The Service Department is excellent. Our Service Advisor is Dean Simpson and he's not only great at h Arrowhead 5 years ago and absolutely love it. The Service Department is excellent. Our Service Advisor is Dean Simpson and he's not only great at his job but he's friendly and gets things done. Thank you, Dean. More