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AutoNation Chevrolet Arrowhead
Peoria, AZ
1,251 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,251 reviews
January 29, 2026
My check engine light came on 2 days after oil change and tire rotation that took 2.5 hours with an appointment. I did bring a ram 1500 to the Chevy dealership though. tire rotation that took 2.5 hours with an appointment. I did bring a ram 1500 to the Chevy dealership though. More
by J
Employees Worked With
Marc guest
January 05, 2026
Complaint: On March 10th, 2025 our 2017 Chevrolet Traverse was severely damaged while in the care of Chevy AutoNation Arrowhead. According to their Service Manager, Shanna Sanmarco, the vehicle was o Traverse was severely damaged while in the care of Chevy AutoNation Arrowhead. According to their Service Manager, Shanna Sanmarco, the vehicle was on a lift for a brake bleed when a technician placed it in gear and fell out of the vehicle. The Traverse dropped from the lift, struck the open driver’s door —hyperextending it — and continued to roll into an adjacent service bay, where it collided with a mechanic’s large toolbox. The result: extensive damage to the vehicle, including the rear bumper and door. Ultimately, their corporate insurance deemed the vehicle a total loss. The payout offer from their insurance was $12,431.50 — roughly $6,000 less than what it would actually cost to replace our vehicle with one of comparable year, mileage, and condition. We provided examples of similar vehicles to support a higher valuation, but the insurer refused to adjust the offer. We then asked AutoNation to leverage their vast national inventory and help us secure a comparable 2017 Traverse at the payout amount. They refused. We also requested compensation for the financial gap created by their mistake. Again, they refused. We filed a complaint with the Better Business Bureau In May 2025 which was forwarded to Chevy AutoNation Arrowhead for a response; none was received from the dealership – and the BBB ultimately closed the case due to lack of response. We sent letters to the dealership and to the parent company – AutoNation in Ft. Lauderdale, Florida – requesting resolution of the issue; no response was ever received from either. We entrusted our vehicle to AutoNation in excellent condition with the reasonable expectation that it would be returned in even better condition after service. Instead, due to their negligence, we are left with a total loss and a replacement cost approaching $19,000 — an outcome that is not only disappointing but financially burdensome. While their insurance covers part of the loss, it does not come close to restoring us to the position we were in before AutoNation’s error. That burden has been unfairly shifted to us, the customer. In our view, AutoNation should take full responsibility for the damage their technician caused and ensure that we are made whole—not left with thousands in unexpected costs for a situation we did not cause. We hope AutoNation reconsiders its position and takes meaningful steps to resolve this matter appropriately. As they have not demonstrated any desire to do so to date, we are reaching out to you for assistance, and to make the public aware of the wanton disregard with which this company treats its customers. More
by nancykijewski
Employees Worked With
Shanna SanMarco
January 02, 2026
I would agree that Auto Nation Chevrolet Arrowhead, is best for North Phoenix if you’re looking to purchase a vehicle. Purchased a 2026 Equinox for my daughters and the service (sales and finance) was phe best for North Phoenix if you’re looking to purchase a vehicle. Purchased a 2026 Equinox for my daughters and the service (sales and finance) was phenomenal. I visited a different local Chevrolet dealership who seemed intent on frustrating us and the true frustration is that I had been a customer for 22 years with that dealership and made multiple new vehicle purchases. My visit to Auto Nation Chevrolet Arrowhead, made me do a 180 turn on Chevrolet products after my prior dealership experience. Vourice and the Auto Nation Team made us feel welcome and Vourice was attentive to all our car needs. Auto Nation Chevrolet Arrowhead is our new dealership and my daughters just love the experience and their new Equinox. With Vourice there was no pressure to purchase and he presented a decent inventory of cars to make our decision. More
by Michael B
Employees Worked With
Vourice Meeks
December 29, 2025
Bonita is excellent as a sales rep, helped us tremendously. She followed through and everything. She says she would do. I will highly recommend anyone working with Bonita. They repair department tremendously. She followed through and everything. She says she would do. I will highly recommend anyone working with Bonita. They repair department has not held up there in the bargain. A leak was found and we had to bring the vehicle back within two days of having the car. There’s been no communication from the repair department. More
by Troxib
Employees Worked With
Bonita M and Michal J
December 26, 2025
I came only to test drive a used car and ended up buying it. The salesman Tomaz was an absolute gentleman who didn’t pressure a single thing ever. He allowed me a long test drive and gave my wife and I plen it. The salesman Tomaz was an absolute gentleman who didn’t pressure a single thing ever. He allowed me a long test drive and gave my wife and I plenty of time to talk and think in private. His sales manager helped negotiate a great trade-in offer I couldn’t resist. There was zero pressure, zero cheesy sales tactics, zero scare tactics. I have purchased many cars in my life and this was the best buying experience ever. More
by ImStricken
Employees Worked With
Tomaz
December 23, 2025
Professional. No nonsense. Knowledgeable. Respectful. From the first contact, through the buying process and final docs. No nonsense. Knowledgeable. Respectful. From the first contact, through the buying process and final docs. More
by crsmith.96
Employees Worked With
Charlie Verrone and Chase
