AutoNation Chevrolet Arrowhead

John Del Pozzo was very courteous when going over the bill and explaining the service that had been provided and what services recommended in the future, bill and explaining the service that had been provided and what services recommended in the future, More

Brought my Colorado in for a oil change and tire rotation at 8:30am and didn’t get out until 12:00 longest time I ever spent on something like that at 8:30am and didn’t get out until 12:00 longest time I ever spent on something like that More

Shannon Langford was very helpful and honest, which I appreciate. We had to wait a couple of weeks for our truck to come in but it was worth the wait! I would definitely recommend AutoNation Arrowhead to appreciate. We had to wait a couple of weeks for our truck to come in but it was worth the wait! I would definitely recommend AutoNation Arrowhead to friends and family! More

Always great service at Auto Nation! ! You can't go wrong taking your business here. ! You can't go wrong taking your business here. More

Mike Kane, my service rep, was helpful, informative and, professional. We are assuming that the repairs done, were done properly and completely. Thanks for you help. professional. We are assuming that the repairs done, were done properly and completely. Thanks for you help. More

Easy going sales people, clean friendly environment. No back and forth dealing, what you see is what you get. No back and forth dealing, what you see is what you get. More

Very efficient. The staff was friendly and helpful. Our car was taken care of in fast order. Thank you. The staff was friendly and helpful. Our car was taken care of in fast order. Thank you. More

I emailed one of the sales guys and specifically asked him to send me some numbers. He did not do that. So, I emailed the GM, Scott. Scott bounced it to Howard (who I believe is the Assistant GM). That’s him to send me some numbers. He did not do that. So, I emailed the GM, Scott. Scott bounced it to Howard (who I believe is the Assistant GM). That’s annoying. Don’t send me an email about how you can help (which he sent me a few weeks ago) and then, when I reach out, bounce me to someone else. Howard was difficulty to work with. I asked him the same questions I ask Saul. He sent me information on a truck that I did not ask about. The information he sent reflected a higher percentage rate then I has been offered before. I replied and asked him to send me the numbers on the three vehicles I asked about and I mentioned my experience about the percentage rate. His reply was: we don’t offer those rates, you’re welcome to pay cash or financial through someone else. Never answered my questions, just a passive reply. My wife talked me into stopping by the dealer. When we did, low and behold, there were 4 or 5 models actually there! So, we found what we wanted and went to talk to them about numbers. The percentage rates still were not where we wanted so we asked if they could do better. Then Howard comes over and starts talking about how I said I wanted 0% so he didn’t understand where we were at. I corrected him because that is not what I said. I said my idea of lower rates was based on the 0% at 48 months being offered and that I had been there before and it was lower. He was just arrogant and it did not really feel like he cared about what we wanted. He cared more about being right. I just want to reiterate, Nwail and MJ were awesome! Would definitely work with them again. More

Always pleased with the service received. Honest and reliable. Work completed in time stated to me. Honest and reliable. Work completed in time stated to me. More

Great service, helpful advisor. However, I shouldn’t have to remind you to reset oil settings on dash and ask you to place an updated oil change sticker in windshield. This seems to However, I shouldn’t have to remind you to reset oil settings on dash and ask you to place an updated oil change sticker in windshield. This seems to be a problem every time I come in for service. More