AutoNation Chevrolet Arrowhead

Our service advisor John was very attentive to us and our recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. More

Advisor Danny Hoggatt was great and went out of his way to help me.. everybody that worked there was friendly toward me. to help me.. everybody that worked there was friendly toward me. More

Dealership experience was perfect. I always enjoy bringing my vehicle in for service when needed to this particular location. bringing my vehicle in for service when needed to this particular location. More

Kay was a great salespersons she helped us get what we wanted. She’s the best you guys have thanks lee wanted. She’s the best you guys have thanks lee More

Love this Dealership. We have bought and serviced our last 3 cars here. Always professional and detail orientated. Nice Clean place of business. last 3 cars here. Always professional and detail orientated. Nice Clean place of business. More

The service director is an absolute xxxxxxx! He talks a good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic servi good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic service More

This was probably the worst interaction we have ever experienced while trying to purchase a vehicle. After reading some of the reviews maybe we’re the lucky ones. My wife and I stopped by with the experienced while trying to purchase a vehicle. After reading some of the reviews maybe we’re the lucky ones. My wife and I stopped by with the intention of trading our vehicle. We agreed on a price for the trade/purchase before we realized we were not going to be able to secure a certified check for the difference over the holiday weekend. AutoNation wouldn’t accept a personal check, so we requested to leave $2,500 on our credit card to hold the vehicle until our bank reopened which was agreeable to them. That morphed into some kind of credit/citizen check application to which I objected to. I called the process of filling out a credit application bullsh*t to which the sales manager, Eric, found offensive. He stood up and walked away hollering across the show room floor that the deal was off because I used profanity. I questioned him why he considered BS profanity and he repeated that the deal was off band that no one was going to use profanity toward him. My wife then communicated by text with Alex, the salesperson, which thankfully resulted in the deal being back on. She again offered the credit card downpayment over the phone. He said he would come to our house to fill out the paperwork and get the payment. Alex said he would be "in and out'' and that he was happy to do it. After a series of back and forth texts with the Alex we were eventually told that before he could reach our home he was called back by his manager because someone walked in with cash and no trade and the car was sold out from under us. The result being that they sold "our" car to someone else! We feel it was because of the earlier communication with Eric, the manager. I asked Alex to reconsider since we in essence had a handshake and gentleman's agreement plus we offered our credit card multiple times. He said it was no deal because they hadn't received cash up to that point. No response from the GM. More

Howard Thaler is an amazing person! I bought a vehicle from him and he gives me great service years after the sale! from him and he gives me great service years after the sale! More

Everyone in the dealership is so friendly and helpful. Howard Thaylor helped us and he was so professional and answered all of our questions. Howard Thaylor helped us and he was so professional and answered all of our questions. More