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AutoNation Chevrolet Arrowhead

Peoria, AZ

4.5
1,177 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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9055 W Bell Rd

Peoria, AZ

85382

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Showing 1,177 reviews

October 20, 2021

What a wonderful experience! This is a truly honest and caring team that provides quality service! Chevrolet Arrowhead is the best!! More

by AdelinaRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Geiser
Oct 23, 2021 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

Dropped my truck off last night for service. Called all day and no call back. More

by Mark
Customer Service
Recommend Dealer
No
Employees Worked With
Paul
Oct 09, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi Mark, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 04, 2021

Sales person an “8”, finance personnel “10”,used car management “zero”, mechanics “zero“. Purchased a 2015 E350 Mercedes was done in 1.5-hours. The salesperson guaranteed me a thorough vehicle inspectio More

by detrinidadwm
Recommend Dealer
No
Employees Worked With
Harry Th
Oct 07, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret to hear that you had this experience with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (623) 239-4129 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 16, 2021 -

detrinidadwm responded

Have attempted to reach GM and left multiple messages with zero response. As a 36-year retired Vet, I have learned that to be successful, one must be impeccable with their word, and speak with integrity. Hopefully, it’s management team learns this valuable lesson. I am available should to speak should someone wish to return my call.

October 01, 2021

I would definitely NEVER recommend this place. Terrible and the WORST place I’ve EVER been to. Got “approved “ for a car, took it home for about a month, with in that time I had to keep going back to re si More

by J-A
Recommend Dealer
No
Employees Worked With
ERIC, EDSON
Oct 05, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 239-4129 to discuss what we can do to help.

August 20, 2021

I have owned six Chevy Malibus in the past 15 years. The reason I have continued with this particular vehicle is because it saved my life in 2014 and I felt very safe in the car. In 2020 the car that I More

by TTV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Robinson
Aug 30, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (623) 239-4129 so we can work towards a resolution. We look forward to hearing from you. Take care!

Aug 31, 2021 -

TTV responded

Well I don't know how that'll do any good because I've already called and left a couple of messages and not gotten a response which I knew i wouldn't....... along with myself and several other people who reviewed this place as well. so who would I ask to speak with if that is even possible?

August 08, 2021

Richard Garcia and Brent Melville helped me when I went in and they were awesome. Very straight forward and patient. No pressure whatsoever and left with a great deal considering my situation. More

by Jraz0724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Garcia, Brent Melville
Aug 11, 2021 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2021

I wish there was less than 1 star. The sales portion of my experience was good. Although I was told the cars are checked out before being sold. I think they skipped mine. I bought a used car. Evidently you More

by chedmomaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
There is only one person in service department. Paul is the service advisor i had. Don't know a last name.
Aug 06, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 239-4129 to discuss what we can do to help.

Aug 06, 2021 -

chedmomaz responded

I am supposed to bring my car in first thing monday morning. Hopefully it will be able to be done so I won't have to deal with it anymore.

July 08, 2021

Doug, my service advisor is the best. Great communication and always willing to explain the issues so I understand. It us not if you have problems, they will occur. It is how you handle them More

by Black Platinum Solar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Gardner
Jul 13, 2021 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you for the review! Take care!

June 14, 2021

The customer service I received was very good for my oil change and I didn't have to wait very long at the dealership. The customer representative was also very friendly and professional. More

by rebvniet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Geiser
Jun 14, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Autonation Chevrolet Arrowhead

May 30, 2021

I've visited 2 times for oil changes on my recently purchased Silverado. Each time I requested a repair to a mud flap that was damaged since I purchased the vehicle. Each time I was told parts needed t More

by jlcurtz
Recommend Dealer
No
Employees Worked With
Greg Geiser
Jun 02, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (623) 239-4129. We hope to hear from you.

Jun 02, 2021 -

jlcurtz responded

Any chance parts will be ordered and this mud flap will ever be fixed?

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