AutoNation Chevrolet Arrowhead

My first time at AutoNation, Shannon Awesome above beyond knowledge of car and sale transaction. Also, Michael Johnson/Edison Herrera were great as well. Purchased 2019 Impala Very Happy Thanks All Involved knowledge of car and sale transaction. Also, Michael Johnson/Edison Herrera were great as well. Purchased 2019 Impala Very Happy Thanks All Involved..... More

We needed a car jack replaced for our Traverse. The service team was polite and got it done quickly. Love Chevy The service team was polite and got it done quickly. Love Chevy More

Scott was a great Rep. Everything went according to plan. My only concern was I am not sure they really measured the tread depth on all the tires. They showed them all the Everything went according to plan. My only concern was I am not sure they really measured the tread depth on all the tires. They showed them all the same. 3 have 24k miles and one has only 3K miles. Makes me wonder if they did all the checks accurately. More

Even though I arrived early, Scott Randel was able to process my reservation in a timely manner. The recall work was completed in one day as promised. process my reservation in a timely manner. The recall work was completed in one day as promised. More

I have ben a customer of Autonation for 25 years. I have been treated fairly and did not have any issues with them during that time. My advisors have been great to deal with and thoroughly explained I have been treated fairly and did not have any issues with them during that time. My advisors have been great to deal with and thoroughly explained my options if any issues were found with my vehicle. Many thanks More

Richard was great in taking care of our used car needs. / We saw an Chevrolet Equinox online and Richard helped us from then on to securing our car. / Ty. / We saw an Chevrolet Equinox online and Richard helped us from then on to securing our car. / Ty. More

Friendly service greeting with prompt response requested service. Through checking for possible unknown issues that need to be addressed in the future. service. Through checking for possible unknown issues that need to be addressed in the future. More

The waiting room was very nice I was told the wait was going to be am hour to an hour and a half it ended up being two hours but that's OK going to be am hour to an hour and a half it ended up being two hours but that's OK More

Overall lack of professionalism, poor communication, empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their ow empty promises, and outdated way of doing business in an ever changing environment. Not only do they handcuff their customer, they hand cuff their own sales people by not allowing them to take orders, or reserve vehicles with a down payment/ deposit. This place is going to lose a lot of business and increase employee turnover if they don’t adjust quickly. More

Kay was super friendly and knowledgeable throughout the whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 ye whole process. She knew what I had wanted and made sure to call me right away when the car was delivered. See ya again for my next purchase in 5 years! More