AutoNation Chevrolet Arrowhead

We very much enjoyed the positive experience of buying our new Chevy Trax from Autonation Arrowhead! our new Chevy Trax from Autonation Arrowhead! More

I visited on July 26, 23 for oil change and tire rotation for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we for my 2016 Chevy Tahoe. The advisor, Adrian, took good care of my vehicle. Top of that he is a very kind and nice person. He always smiles, which we can't see often in this crazy world. Thank you so much for your professionalism. I will visit again!!! More

I recently revisited AutoNation Chevrolet Arrowhead for my second time for a oil change, and once again, I left with a smile on my face and complete satisfaction with the service provided. This dealership my second time for a oil change, and once again, I left with a smile on my face and complete satisfaction with the service provided. This dealership continues to impress with its commitment to excellence and customer care. Upon arrival, I was warmly greeted by the service advisor, Aaron, who handled my visit with utmost professionalism and courtesy. He efficiently guided me through the check-in process and made sure to address any questions I had before proceeding with the oil change. Aaron's friendly and approachable demeanor immediately put me at ease, reaffirming my trust in the dealership's service department. During my visit, I noticed that Aaron was training a new service advisor named Gene (if my memory serves me right). Despite being in training, Gene demonstrated a remarkable grasp of automotive knowledge and customer service skills. It was evident that the dealership places great emphasis on training their staff to ensure every customer receives the best possible experience. Shanna, another member of the team, also played a vital role in making my visit exceptional. Her willingness to assist and provide additional information on service packages and maintenance options was truly appreciated. It's the small touches like this that make a significant difference in the overall service experience. The oil change itself was conducted with utmost efficiency and care. The technicians at AutoNation Chevrolet Arrowhead have consistently shown their expertise in handling routine maintenance tasks. Knowing that my vehicle was in the hands of capable professionals gave me the peace of mind I needed during the service. Once again, I was pleasantly surprised when I collected my vehicle. Not only did it have a fresh oil change, but it was also treated to a thorough wash, looking as pristine as the day I drove it off the lot. It's these thoughtful details that make AutoNation Chevrolet Arrowhead stand out from the rest. In conclusion, my second visit to AutoNation Chevrolet Arrowhead for an oil change was a resounding success. From the attentive service provided by Aaron and the excellent training demonstrated by Gene to the valuable assistance offered by Shanna, every member of the team contributed to a seamless and enjoyable experience. I highly recommend AutoNation Chevrolet Arrowhead to anyone in need of automotive services. Their commitment to top-notch customer care, combined with their skilled technicians, ensures that your vehicle is in the best hands possible. I look forward to my next visit knowing that I'll receive nothing but the finest service at this dealership. More

No Pressure took our time Nwail and Sale Manager to finance. was AWESOME. Got the vehicle we wanted. Satisfied CUSTOMER will recommend. finance. was AWESOME. Got the vehicle we wanted. Satisfied CUSTOMER will recommend. More

Bonita was wonderful but finance is terrible. Finance never answers the phone or call you back. I’ve been waiting for a return call for at least a month til this day in regards to an important ma Finance never answers the phone or call you back. I’ve been waiting for a return call for at least a month til this day in regards to an important matter. More

Made an appointment for an oil change and tire rotation on my 2023 Silverado 2500HD. When I arrived at my 0900 appointment I was told by the service advisor that the service center staff were all in a meet on my 2023 Silverado 2500HD. When I arrived at my 0900 appointment I was told by the service advisor that the service center staff were all in a meeting so they are backed up; it would be 1.5 to 2 hours. I appreciated his honesty, but what was the point of an appointment if they are having a meeting during appointments! In the end it was over 2.5 hours for what should have been no more than an hour service appointment. Very disappointed, but this is very common in the industry since 2020; excuses and delays. More

Vince was very helpful and I enjoyed the whole experience I was very satisfied thanks I was very satisfied thanks More

Garcon at AutoNation was so amazing! He made buying a car quick and painless. When his store did not have the exact car I was wanting he found the one I wanted in Mesa, jumped in the He made buying a car quick and painless. When his store did not have the exact car I was wanting he found the one I wanted in Mesa, jumped in the car and brought it right back for me! He helped me to get my teacher discount and got me a way better deal than I was getting at another dealership. I highly recommend AutoNation! More

They are always friendly and helpful. Never too pushy. These qualities have created a loyal customer. Never too pushy. These qualities have created a loyal customer. More

good service always friendly and they always keep you informed of what's going on with your car informed of what's going on with your car More