AutoNation Chevrolet Arrowhead

Service was prompt. The service rep was professional, courteous, and provided updated information. I'll continue to have my truck serviced at this location. The service rep was professional, courteous, and provided updated information. I'll continue to have my truck serviced at this location. More

The only dealership we went to that we wasn't pressured into looking at something we were not looking for. They had exactly what we were looking for and then wasn't pressured to buy. I would definitely rec into looking at something we were not looking for. They had exactly what we were looking for and then wasn't pressured to buy. I would definitely recommend this dealership to all my friends and family. More

The employees were knowledgeable, helpful, and personable. The service was timely and the facility was clean and attractive. I also took the time to order parts snd the parts department employee personable. The service was timely and the facility was clean and attractive. I also took the time to order parts snd the parts department employees were very helpful. More

Hands down the best dealership, Charles made this deal very smooth and he is an amazing guy very kind, informative and helpful!!! Finance team was great as well! One happy customer for sure!!! Thank you C very smooth and he is an amazing guy very kind, informative and helpful!!! Finance team was great as well! One happy customer for sure!!! Thank you Charles Moore and Auto Nation Chevrolet!! More

Since I started going to AutoNation a couple of years ago this was by far the worst experience I have had. Scheduled appt for an oil change and tire rotation. They scratched my driver's door and did a poor this was by far the worst experience I have had. Scheduled appt for an oil change and tire rotation. They scratched my driver's door and did a poor job trying to repair it. They were supposed to rotate my tires and didn't. I've left 2 voicemails for my service Rep Michael Kane and have not heard back. I paid for a fuel system cleaning and with the way everything went I have no way of knowing if it was done. at the time Michael said to contact him to make arrangements for a repair center to make repairs. More

After not so positive experiences at other local dealerships, I scheduled an appointment with AutoNation to address a minor recall. Not only did Stacy Hill and the rest of the team address the recal dealerships, I scheduled an appointment with AutoNation to address a minor recall. Not only did Stacy Hill and the rest of the team address the recall, they helped me with a trim issue I was having, and gave me some advice on how to remove something that got splashed on my paint job. Outstanding service! More

Daniel was amazing! Understandable explanation with expectation of turnaround time. Provided continuous updates with pictures! Understandable explanation with expectation of turnaround time. Provided continuous updates with pictures! More

Howard and Kay took great care to give us the best offer for our vehicle and get us into a new car at a great payment for our needs. This is our second vehicle we have gotten from Autonation Chevy and will for our vehicle and get us into a new car at a great payment for our needs. This is our second vehicle we have gotten from Autonation Chevy and will continue to do business with them: More

The first thing I noticed was additional employees on the service driveway a young woman greeted me immediately upon arrival and took some info down and notified a service tec I was there for my appt. Servic service driveway a young woman greeted me immediately upon arrival and took some info down and notified a service tec I was there for my appt. Service advisor Vincent Arcuri introduced himself ask me about the service being performed then informed me it would be about 1.5 hours but he would keep me up to date. He notified me during the process that a few additional recommendations had been made asking for my go ahead ( what outstanding customer service !!! ) all in all it was a great experience and I hope additional employees will be added (hopefully like Vincent) More

I find that AutoNation Chevrolet Arrowhead an excellent place to take your car. The service agent was waiting for me and took my information and told me exactly what was going to happen. He stated that it place to take your car. The service agent was waiting for me and took my information and told me exactly what was going to happen. He stated that it would take a few hours and that I could wait or get a ride from the shuttle. I chose the shuttle. The driver was quick to pick me up at AutoNation and get me home. He drove safely as well. At pick up time there was some confusion but it all worked out. I would recommend AutoNation Chevrolet Arrowhead. More