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AutoNation Chevrolet Arrowhead

Peoria, AZ

4.5
1,182 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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9055 W Bell Rd

Peoria, AZ

85382

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Showing 1,182 reviews

December 25, 2022

Saul was very helpful from the beginning and the to end. Highly recommend auto Nation and Saul. I will be buying my next from Saul and auto nation at arrowhead. More

by Shane ligon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Aguirre
Dec 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello Shane, thank you for your kind review; we are happy to pass along your comments to Saul here at Autonation Chevrolet Arrowhead! We do hope we can be of assistance in the future. Take care!

December 20, 2022

Steven Rice was our advisor. He greeted us promptly and discussed our concerns. He explained what was going to be serviced and told us that the wait was going to be longer than More

by serwis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rice, Courtesy driver that took us home
Dec 23, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Serwis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 20, 2022

Very fast and professional process. Thank you for making it an easy car buying experience More

by Veronica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
Dec 23, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Veronica, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 20, 2022

Michael was very good. Greeted me promptly, informed me of the cost of service and reviewed the services with me when done. Superior customer service. More

by sstrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Dec 23, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 13, 2022

Excellent employees, friendly, honest, loved the experience. All employees very nice and friendly to customers in facility. Best thing is they do not add charges to high demand vehicle's. Best exper More

by johnkrystek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Langford, Brent Melville
Dec 15, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Great dealership especially the mechanics and service department. Very happy will go back again soon More

by mikejohnson4100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kalin
Dec 15, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

Service was fast and on time. The personnel were courteous and professional. I recommend the service department. More

by Mick_ruggieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 15, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

December 12, 2022

Great dealership I have bought many cars from here. I would recommend buying cars from autonation More

by txmrb75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul
Dec 15, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

December 12, 2022

The dealer is up front and deals with you in an honest and straightforward manner. More

by pamela_judd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaston
Dec 15, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2022

Sales rep was great to work with. Service department has always been a pleasure to work with. The finance department employee is another story. Poor inter-personal skills when work More

by maicone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chuck Whitman
Dec 12, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (623) 428-8851 to discuss what we can do to help.

Dec 12, 2022 -

maicone responded

I have already talked to Scott Staply and it appears there is nothing that can be done to rectify the problem unless I want to spend more money.... Why should I have to pay more to rectify problems that the finance manager caused in the first place. It's like an 'oh well' response, 'it is what it is' and no one wants to take responsibility or acknowledge the wrongdoing that was done. In your response you stated that "you take our reviews very seriously". Okay, so what else can be done and what are the next steps?

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