AutoNation Chevrolet Arrowhead

Was very delighted after buying our third car at this dealership, no pressure, simply showing us what we wanted to see , the sales manager and associate were very knowledgeable, professional and friendly dealership, no pressure, simply showing us what we wanted to see , the sales manager and associate were very knowledgeable, professional and friendly, looking forward to coming back and buying another vehicle in the near future, thank you. More

Their service department is an absolute Hustle to see how much money they can extract from you and a absolute xxxx show they send you coupons that they do not honor I went in for a $70 oil change with my cou much money they can extract from you and a absolute xxxx show they send you coupons that they do not honor I went in for a $70 oil change with my coupon and they charge me $263 for a simple oil change. I was also charge $20 to rotate tires which are impossible since how they are different sizes front to rear and directionals. I also watched a gentleman bring a yellow Corvette in and within 15 minutes the whole front end was destroyed on it. This place is a joke I will no longer step foot on the property. I was in the market for a Corvette too. I am taking my business somewhere else. . I was also at the dealership 2 months earlier with my other car. Had a problem with the AC blowing hot ask them to diagnose it told me I need a new electric fan on the radiator it was gonna be $1600. Something about AC lines had to be disconnected and water cooling lines. It was 4 1/2 hours labor $600 part. I ended up taking it home and buying the original part on Amazon for $300 and installed it myself in 30 minutes. This place is a joke. More

Was not pleased. I brought my car in for a knock in the engine. I dropped it off 10/31/22. I had to hunt down my service advisor (I emailed. I called and left message I brought my car in for a knock in the engine. I dropped it off 10/31/22. I had to hunt down my service advisor (I emailed. I called and left messages) to get information on my car. They had my car for right about 3 weeks and it wasn't even fixed. I even sent out an email again (11/30/22) to let him know it wasnt fixed and never got a response. Great customer service (sarcastically). Now I'm going somewhere else to actually have the issue fixed. It's a shame companies can't find good workers. I would give this a 0 star if I could. More

My service advisor Steven Rice was absolutely amazing! He was able to get me a discounted price on my oil change for my Camaro and also preformed a full diagnostic check for me to check anything with my w He was able to get me a discounted price on my oil change for my Camaro and also preformed a full diagnostic check for me to check anything with my warrantees and turns out I really needed it! If he hadn’t done that I may have never known and would have to pay out of pocket for the repairs. I highly recommend anyone who really cares about their car to go directly to Steven, he’s very communicative and gets the job done fast! Thank you for the best service experience I’ve had with my car! More

Excellent service and knowledgable staff made me feel comfortable with the purchase. Very happy with my new truck. comfortable with the purchase. Very happy with my new truck. More

I have used AutoNation Chevrolet Arrowhead for several years and bought two new trucks from them. The sales and service has always been great. Recently my check engine light came on. I took it to the dea years and bought two new trucks from them. The sales and service has always been great. Recently my check engine light came on. I took it to the dealership and Steven Rice wrote the service request. I had difficulty with the after market warranty company for the service. Steven went to my rescue (above and beyond) and after much effort on his part got the warranty approval and the work was completed and paid for by the warranty company. Steven Rice kept me informed thru the entire process. More

Sale person was really good overall experience no so good I feel the salesmanager could have a better attitude toward me as is I am long time customer I feel the salesmanager could have a better attitude toward me as is I am long time customer More

Things went as I expected. John Del Pozzo was helpful, professional and knowledgeable. I’ve been doing business at this store more than 20 years and have always been satisfied John Del Pozzo was helpful, professional and knowledgeable. I’ve been doing business at this store more than 20 years and have always been satisfied More

Excellent service from the Representative and dealer. Only thing is that they took longer then what was initially told. Only thing is that they took longer then what was initially told. More