AutoNation Chevrolet Arrowhead

SCOTT RANDEL TOOK GOOD CARE OF HAVING MY 2007 CORVETTE SERVICED IN A REASONABLE AMOUNT OF TIME. MY 2007 CORVETTE SERVICED IN A REASONABLE AMOUNT OF TIME. More

If I could give negative stars on this place I would. The service here is awful from the service advisors (Scott) to the general manager (Scott stapley). This place is a such a joke. My car brakes gave o The service here is awful from the service advisors (Scott) to the general manager (Scott stapley). This place is a such a joke. My car brakes gave out and when I pick it up a week later, that same day I was stranded on the side of the freeway and found out a needed a new engine???? How did I pick up my car that was supposed to be fixed for the brakes and need a whole new engine? Then they tried to tell me I had to pay out of pocket over 3 grand but when I called my Warranty company suddenly I no longer owe them a penny anymore. I tried to call and speak with someone above scott and was told someone would call and never heard back from anyone. So far my car has been at autonation for a MONTH. I picked up my car this morning and it was not fixed at all, making a bunch of noise. There is no way someone test drove my car and thought it would be ok to leave the shop. I had to pull to the side of the road and two guys stopped and tried to helped. They jacked up my car and the hubcap fell off along with the lug nuts. My tire was hanging on by a thread. How does a repair shop not know how to put a tire on properly???? In the past month my service advisor has not called but TEXTED me all of three times to keep me updated. I went in today to speak with anyone above him. The service manager quit (i wonder why) the assistant manager (Howard) was very unfriendly and did not care to help at all. He said"oh I know who you are, you can wait for the manager". We waited over an hour to see him and he never came to speak with me. I am a short blonde female and the men that work here think that they can do whatever they want because of the way I look. I have missed days of work because they wont give me a rental car and am a student paying my way through school. I will never be going to another autonation and do not recommend this place at all. I'm almost convinced they tried to kill me not putting my tire back on right after I didn't like the way they thought they could get thousands of dollars from me. All these people do is give excuses on what's wrong but don't seem to know how to fix a car. More

Such a smooth car buying experience from start to finish. Great job, guys! The family is super happy. Great job, guys! The family is super happy. More

Randy Burger was an awesome sales person no pressure at all I would buy again. all I would buy again. More

Purchasing a vehicle is not my favorite thing to do but Autonation Arrowhead was superb! Charles M. and MJ (finance) made the whole experience easy and stress free. I felt like they were helping a family f Autonation Arrowhead was superb! Charles M. and MJ (finance) made the whole experience easy and stress free. I felt like they were helping a family friend not a stranger. I highly recommend them for your next purshase!! More

Best truck buying experience, no pressure and great customer service , will recommend your dealership to friends and family ! customer service , will recommend your dealership to friends and family ! More

Very smooth and fast process once at the dealer. Representative was able to speed up my process as he saw that I was with 2 small children. Unable to contact dealer by phone after multiple attempts. Representative was able to speed up my process as he saw that I was with 2 small children. Unable to contact dealer by phone after multiple attempts. More

My last visit excellent. I took our car in for service and asked them to check the power steering. They fixed the power steering and found and fixed a leaking water pump. I took our car in for service and asked them to check the power steering. They fixed the power steering and found and fixed a leaking water pump. I couldn't be more pleased with my service manager Cherish. More

Great sales and service teams at this dealership - Chevy Autonation Peoria. I've been a customer here for more than a decade and am always extremely satisfied. Autonation Peoria. I've been a customer here for more than a decade and am always extremely satisfied. More

It was a pleasure to work with Mr Richard albano and Mike my financial guy again they made my buying experience very enjoyable. I worked with them 20 months ago and they gave me the same reputable service th my financial guy again they made my buying experience very enjoyable. I worked with them 20 months ago and they gave me the same reputable service that I received last time. Is actually more enjoyable this time. If I ever need a car again that's who I'm going to. Thank you. More