AutoNation Chevrolet Arrowhead

Aaron Pewnew is absolutely worthless. I hate to be mean but its reality. He does not communicate with you at all. When i dropped my truck off he was visibly upset over a simple digital ga I hate to be mean but its reality. He does not communicate with you at all. When i dropped my truck off he was visibly upset over a simple digital gauge monitor i have installed. He played 20 questions with me like he was trying to interrogate me over it. He then proceeded to scroll through all the screens on my truck trying to prove to me that it had all the info already built in. But it does not. I could tell by how he was looking, he has no idea about the products he services, which i find ironic. Then he told me they would need the truck for the day and you can get it tomorrow. Tomorrow comes and he calls and leaves a short voicemail, not explaining anything or that he is actually off. I called the dealer several times and no straight answer was given. Finally ended up driving in and being helped by Dale who was amazing. I got my truck back only to find the dashcam unplugged, which leads me to believe they went for a joyride. The digital gauge mentioned earlier had the cord ripped out from it. They never did fix the issue i came in for. They claim unable to recreate. But from reading the paperwork i can see why. Aaron was to busy trying to prove me wrong, he wrote what i was saying down wrong. Its ok, i realize not everyone is suited to work with others nor has the proper skills to listen either. More

The whole experience of buying a car at AutoNation was great. The salesman was kind and helpful. There was no stress. It was a very enjoyable day. great. The salesman was kind and helpful. There was no stress. It was a very enjoyable day. More

The staff at AutoNation Chevrolet were friendly, professional, courteous and welling to meet all of my needs to make sure I got the vehicle I wanted at the best price. professional, courteous and welling to meet all of my needs to make sure I got the vehicle I wanted at the best price. More

I found the car online and went and worked with Richard Albano he was not pushy at all with selling the car and was very helpful Albano he was not pushy at all with selling the car and was very helpful More

Been to AutoNation several times. This is the best service I’ve gotten in a very long time. Daniel was awesome!!! This is the best service I’ve gotten in a very long time. Daniel was awesome!!! More

I came in just needing a couple small repairs and it was perfect. They got it done and I didn’t need to wait too long, just about average waiting time even though they were slammed busy and short-staffed. W perfect. They got it done and I didn’t need to wait too long, just about average waiting time even though they were slammed busy and short-staffed. Will be coming back for my Chevy needs again in the future. More

It was an awesome experience working with Greyson from the beginning to the end. Thanks the beginning to the end. Thanks More

Bradley in the service department could not have been more wonderful and he took time to listen. more wonderful and he took time to listen. More

Dean Communicated the timeframe for my oil change to be complete and was very friendly. complete and was very friendly. More

It has been two weeks since purchasing my vehicle and it still has not arrived. Sales associate (Grayson) and manager continue to offer false promises and lies to ensure they don't have to deal with me afte still has not arrived. Sales associate (Grayson) and manager continue to offer false promises and lies to ensure they don't have to deal with me after receiving payment for the vehicle. I have no ETA, and no way to contact the shipping company handling the transfer of the vehicle. Again, I have been told multiple lies and simply ignored when trying to acertain information on my vehicle. Worst customer service I've ever experienced, I wish I could give less stars. More