AutoNation Chevrolet Arrowhead - Service Center

Joel provided us with outstanding service for our corporate Vehicle. Will return when more services needed. corporate Vehicle. Will return when more services needed. More

Awful customer service and it took 3 &1/2 hours for a scheduled oil change! scheduled oil change! More

I just recently purchased a new vehicle Monday. Traded in a previous vehicle that I purchased eight years ago. AutoNation focused on keeping me a customer by negotiating with me on my new purchase. Traded in a previous vehicle that I purchased eight years ago. AutoNation focused on keeping me a customer by negotiating with me on my new purchase. Thank you. More

Communication was insufficient; every contact with the dealership was initiated by me, either through phone calls or in person visits. It was overly challenging to obtain information about the status of dealership was initiated by me, either through phone calls or in person visits. It was overly challenging to obtain information about the status of my vehicle repair. The repairs required ordering of parts, which caused delays in completing the repairs. This was understandable. However, a week would pass between status updates with no clear understanding provided as to the reason for delay. Ultimately the vehicle spent 30 days in for repair. The technicians did a good job, and repairs appear to be completed effectively. However, the bad communication reflected poorly on the dealership overall - especially considering we were also purchasing a new vehicle during the time this vehicle was in for repairs. More

Technicians and service advisor excellent. Person answering the service line phone was completely unhelpful, not concerned with customer service; lied to get me off the phone rather than tryi Person answering the service line phone was completely unhelpful, not concerned with customer service; lied to get me off the phone rather than trying to help. Again, service advisor And technicians were outstanding. More

Customer service was excellent, everything went smoothly. They got me in and back on the road quickly. Very happy. They got me in and back on the road quickly. Very happy. More

Away professional, courteous and on time. I have always had a good experience with this dealership and maintenence team. I have always had a good experience with this dealership and maintenence team. More

Always helpful and kind when I ask about my car. They need to hire more people to work in the shop. They need to hire more people to work in the shop. More

Dealership set the appt with no problems. I chose to wait on my ZL1 for a recall. Waiting room is big and comfortable. Very nice… I chose to wait on my ZL1 for a recall. Waiting room is big and comfortable. Very nice… More