AutoNation Chevrolet Gilbert - Service Center

Great service, Friendly staff. Our Service advisor Nick Soulliere was great. Very professional, Told us the time frame and was able to get the service done in a shorter time. Our Service advisor Nick Soulliere was great. Very professional, Told us the time frame and was able to get the service done in a shorter time. More

WE have purchased from this dealership multiple times. We also normally have our car and truck serviced at this location. Jennifer Gagon is so efficient in her job! She communicates clearly and in a timel We also normally have our car and truck serviced at this location. Jennifer Gagon is so efficient in her job! She communicates clearly and in a timely manner. We really enjoy working with her as our advisor. More

My rating of this dealership is based solely on the performance of my service advisor, Jennifer Gagon. In all my experiences with service advisors, no one has been as descriptive about the service and performance of my service advisor, Jennifer Gagon. In all my experiences with service advisors, no one has been as descriptive about the service and the status-ing and follow up as Jen. More

They need more help when customers walk in or if they have an appointment. They are overloaded. I scheduled my appointment for Saturday at 1000. When I arrived at 0951 I waited until 1030 before my truck have an appointment. They are overloaded. I scheduled my appointment for Saturday at 1000. When I arrived at 0951 I waited until 1030 before my truck was taken into the shop. When the truck was "ready," it wound up not being correct as there was a mis-communication between the service advisor and the technician. Eventually it was corrected. I left at 1321, almost 3.5 hours for a basic oil service and a tire mounting. It makes me question why I even had to make an appointment if it was going to take that long. I was expecting to wait around an hour to an hour and a half for this. At least 30 minutes were just waiting for the two service advisors to work with clients while several customers stood in line waiting to talk with the advisor. When the advisor has to take the payment, that also extends the time and their availability to help the next customer. I hope it improves. More

I had my oil changed here, and I am very happy with the service. They brought me a cold bottle of water for while I waited, which was the first time a Chevy dealership ever offered. I would have given it 5 service. They brought me a cold bottle of water for while I waited, which was the first time a Chevy dealership ever offered. I would have given it 5 stars, except I had to wait an hour before I got my car. I was very happy with the service. More

This is the worst experience I’ve ever had. From top to bottom. Awful, awful From top to bottom. Awful, awful More

Service here was great, no hassle and service was completed in a timely manner. They helped me with contacting a body shop to get some minor repair work completed. completed in a timely manner. They helped me with contacting a body shop to get some minor repair work completed. More

Very friendly people with great customer service. Will definitely bing my vehicles here from now on. Will definitely bing my vehicles here from now on. More

Ivan was great. Responded quickly and informed me about the status of the vehicle. Made the process easy. Responded quickly and informed me about the status of the vehicle. Made the process easy. More

We have always had our cars serviced at the dealers, but with the prices they are charging now I am considering going elsewhere. It used to be they washed your car after an oil change, but this time. Then w with the prices they are charging now I am considering going elsewhere. It used to be they washed your car after an oil change, but this time. Then when I went to pay for it my debit card was declined twice and I was forced to use a credit card. After talking with my bank I was told it was because of the system they use. I won’t be going back. More