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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
559 Reviews

559 Reviews of AutoNation Chevrolet Gilbert - Service Center

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July 03, 2023

Everyone was very friendly and helpful! Customer Service was outstanding! I truly appreciate the professionalism! Thank you! More

by gwyheart1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 06, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

The service department is horrible. You make an appointment but they want you to leave your car for a week to be diagnosed. The warranty they sell you when you buy a car is a scam, not More

by Tiffany
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer
Jul 03, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Tiffany, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

June 29, 2023

Worst service I have ever had. The gauges would all go all the way to the right, then all the way to the left numerous times, then it would say service electronic brake, service E More

by Chris
Workmanship
Recommend Dealer
No
Employees Worked With
jennifer gagon
Jul 03, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Chris, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

Jul 05, 2023 -

Chris responded

I have called that number and it is your main line. After listening to the automated attendant I pushed zero since you asked me to contact your GM. It just kept putting me back to the attendant.

June 27, 2023

I had an appointment for an oil change. I go to the dealership approximately 30min early. I printed out the confirmation for the service as I did this via my phone and wrote down the vin#, More

by Carl
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ivan
Jun 30, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Carl, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

Jun 30, 2023 -

Carl responded

It's virtually impossible to get in contact with anyone in your service department based on personal experience. I do appreciate your response but I'm going to be taking my vehicle to another establishment for service in the future. Regards, Carl

June 25, 2023

Rafael the service Writer was unbelievable. He kept me posted on every step of the repair of my vehicle. When I picked my vehicle up, I spoke to the technicians about the repair. They were extr More

by Kyledeaton
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rafael .
Jun 28, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.

June 20, 2023

Kiara has to be one of the hardest working service writers at the shop.. kept me in the loop about my truck. Yes I was not happy about the delays but not her fault. GM supply issues . My truck came b More

by Rob Saunders
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara
Jun 23, 2023 -

AutoNation Chevrolet Gilbert responded

Rob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

Kiara the Service Advisor at Autonation is knowledgeable, friendly, courteous & helpful. Highly recommend Kiara when checking in to get maintenance on vehicles or any other work. She’s 5 Star !!! More

by Cashmoreaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Jun 22, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 19, 2023

Awesome customer service. Very friendly and knowledgeable. Very clean facility and accommodating for car service. More

by Mikeroland34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan in servicing, and Joseph Adamson in sales
Jun 22, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2023

Truck came out from service with grease/hand print marks all over dash and buttons for information center were stuck under the trim and won't pop back out after you press them now. More

by Derek3523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

June 17, 2023

Service is fantastic but the sales people are too quick to push you along and not explain everything. More

by claude.mcniel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Jun 20, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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