AutoNation Chevrolet Gilbert - Service Center

We were very happy with the way we were treated from the service department. Everyone we dealt with it was extremely, and helpful. What we like the movies what is the quality and that there was no up sellin service department. Everyone we dealt with it was extremely, and helpful. What we like the movies what is the quality and that there was no up selling. More

Would have given five stars, but the scheduling department and the servicing department lack basic communication. We were scheduled to have the front parking sensor added from recall. We arrived fo department and the servicing department lack basic communication. We were scheduled to have the front parking sensor added from recall. We arrived for the scheduled date with servicing department not having the replacement part along with not having an understanding of servicing visit. We had to reschedule for a few days later. The serving department was able to get the part ordered and replaced quickly on the rescheduled date, but wish it could have been handled the first time. More

Made appointment but took dealer almost 2 wks to evaluate issue. The reason I took vehicle was because there is a miss and engine stumble at cold start up. Even though an ECM code had appeared it turned off issue. The reason I took vehicle was because there is a miss and engine stumble at cold start up. Even though an ECM code had appeared it turned off on it's own and was not found in history. There is still a slight miss but not as bad due to warmer weather. The technician could not feel the hesitation even though I can still feel it. I wish it could have been diagnosed and repaired because no doubt this winter it was be worse. I just cannot be w/o a vehicle for 2 weeks again. More

This was my first visit to this dealer and so far no complaints. Got vehicle in right away and not much of a wait complaints. Got vehicle in right away and not much of a wait More

Making an appointment that fit my schedule was easy. Got there and took care of me with available beverages in their lobby and car was done in less than 1 hour. Got there and took care of me with available beverages in their lobby and car was done in less than 1 hour. More

The one time I took my car to a chain tire store to get my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable my car serviced, the "technician" did not put the oil filter on correctly which caused an oil leak. This could have potentially caused considerable damage to my car. I will not take my car anywhere else going forward. This dealership corrected the problem AT NO CHARGE! unheard of. Rafael my service adviser is spectacular. More

I brought my car in for service. As I drove up there was a friendly and courteous, young man who immediately took me to the appropriate desk. Jennifer, the Service Advisor promptly As I drove up there was a friendly and courteous, young man who immediately took me to the appropriate desk. Jennifer, the Service Advisor promptly went over with me what was going to be done on the car. She asked if I wanted to wait there the two to three hours it would take to get the work done. I asked to be driven to a nearby venue which they did right away. Three hours later they called me saying that my car was ready and were sending someone to pick me up. This place was really efficient and service oriented through the entire process. More

Ivan my service advisor did an excellent job of keeping me updated on the service of my 2015 Sierra truck. All the Items I came in to be done were taken care of . It drive like a new truck on the way home. me updated on the service of my 2015 Sierra truck. All the Items I came in to be done were taken care of . It drive like a new truck on the way home. I asked for a few more items to be taken care of and as we were out of time today, I will be bringing my truck back in to have these taken care of. Ivan seems to be very concerned that I am taken care of. Thank you Ivan! More

I've been working with Kiara Raske my service advisor for quite some years already, as a fleet customer she knows my needs and how to address my concerns. Definitely good service! quite some years already, as a fleet customer she knows my needs and how to address my concerns. Definitely good service! More

Unhappy about the service I received, lack of communication with the service tech. Well not be coming back. communication with the service tech. Well not be coming back. More