Back

AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
559 Reviews

559 Reviews of AutoNation Chevrolet Gilbert - Service Center

Sort by
March 14, 2023

Told me recall would take 6 hour. I got there was told 2 days. Wouldn't give a loaner. Picked up my truck and found they didn't replace headliner correctly. Now I have to bring it bac More

by Sgersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Mar 18, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

March 10, 2023

I scheduled promotional $69 oil change on my 2019 Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! St More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Mar 13, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Jim, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

March 09, 2023

Kiera did a great job working with me to get my Vette serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait ther More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera Raske
Mar 14, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

Waited over 4. 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete hi More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 12, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 08, 2023

Beautiful clean dealership with a friendly knowledgeable team that gets me in and out in a timely manner. Viewing accent windows to a huge service area shows technicians completing work assignments on custo More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor which helped me was excellent.
Mar 11, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Chevy, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 07, 2023

No issues … work completed as expected and on time . . ‘17 Silverado with over 120k miles cannot expect a service to be speedy fast More

by Rob Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Mar 10, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Rob, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

Service advisor, Jennifer is outstanding! ! She goes above and beyond, and puts the customer first. The best!! More

by Thomas M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer - Service Advisor
Mar 06, 2023 -

Thomas M responded

Service advisor, Jennifer is outstanding! ! She goes above and beyond, and puts the customer first. The best!!

Mar 09, 2023 -

AutoNation Chevrolet Gilbert responded

Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 01, 2023

I needed some work on my Tahoe and when I arrived I was promptly greeted and my Service Advisor, Kiara, went over what was going to be done and approx. how long it would take. She was very thorough and pr More

by gnole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Mar 06, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

I scheduled my Camaro for an oil change/7500 mile check up at 11:30 am. I arrived at 11:25, and told the team I was staying with my car, and would need to be on my way as quickly as possible. I went in a More

by dtkrb71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Feb 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 22, 2023

Good customer service by the service team . Keep it up. Shuttle service was on time More

by FJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keira
Feb 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

...
25
...