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AutoNation Chevrolet Gilbert - Service Center

Gilbert, AZ

4.4
558 Reviews

558 Reviews of AutoNation Chevrolet Gilbert - Service Center

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September 12, 2022

Great service always keeping you updated on what your vehicle need great team work experience More

by Moykanhito18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara
Sep 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2022

Rafael was great on assisting me on getting my car's battery switched out for a new one. He got me a covered warranty for the new battery while running my car through the wash after for free. His commun More

by chernandez54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
Sep 16, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Sep 16, 2022 -

chernandez54 responded

Thank you!

September 09, 2022

Outstanding service, went in for an oil change we were in and out within an hour. Dealership and service bay are always clean and orderly, and staff are friendly and helpful. More

by Cbeauchamp9098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Sep 13, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

The employees were excellent The management has a problem Waited 3 hours for a oil change For the last 3 oil changes it took about the same time When I called for appointment they should let you More

by qcjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafael Muniz Sosa
Sep 12, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Sep 12, 2022 -

qcjohn responded

I don’t want anything. I just want when I make an appointment for oil change it don’t take three hours. This is not the first time this happened the last 2 oil changes took about the same time. Thanks John Caringella

September 06, 2022

Work was done without my permission I was told light bulb will be replaced at no charge but they charge me 166.47 More

by Muhammadziad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No sure I think Erick
Sep 11, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.

September 05, 2022

Has always been a great place to get car work done. Not sure what is going on lately. More

by Joanvanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
Sep 11, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (480) 630-2821 so we can assist you further.

September 03, 2022

I love the way they treat a customer very nice make sure you are taking care of wile waiting very clean bathrooms and plenty of water More

by momoftwelvekids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Sep 07, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2022

Probably one of the worst dealerships I have dealt with. Each previous service visits has been mediocre at best and the last and final visit the worst. Arrived 15 minutes early for oil change, was checked More

by jdperkins1az
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jennifer
Sep 07, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

September 01, 2022

Service Advisor was ver good. The wait time for oil change was a little long at 2.5 hours. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Sep 06, 2022 -

AutoNation Chevrolet Gilbert responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.

September 01, 2022

This dealership and its Service Team are very knowledgeable, quick acting and caring. The Service Team Members are very good and work quickly to return my vehicle back. Excellent service. More

by cnielsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Bellows
Sep 06, 2022 -

AutoNation Chevrolet Gilbert responded

Cnielsen, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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