AutoNation Chevrolet Gilbert - Service Center

Very friendly staff but wait till for oil change was ridiculous no point to schedule an appt if you still have to wait 4 hours. ridiculous no point to schedule an appt if you still have to wait 4 hours. More

It is a pleasure to work with Jennifer Gagon. She is always friendly and wants to help. She is always friendly and wants to help. More

For the Service Dept only. Poor customer service, unable to diagnose or repair my vehicle. I sent my car to another dealership who then fixed my car in 48hrs. Auto Nation said Poor customer service, unable to diagnose or repair my vehicle. I sent my car to another dealership who then fixed my car in 48hrs. Auto Nation said 2 to 3 weeks without even diagnosing the problem. Poor, poor, poor customer relations. Go to Earnhardt instead. More

Fast service. It was an oil change, tire rotation, replace some lights and filters. Thank you for keeping me safely on the road. It was an oil change, tire rotation, replace some lights and filters. Thank you for keeping me safely on the road. More

The worst service experience I’ve had and that’s saying a lot. Did not even touch my truck all day. lot. Did not even touch my truck all day. More

Service advisor Kenny did not keep us informed of the issues nor did he return calls or emails. issues nor did he return calls or emails. More

Service advisor Jen was very helpful and work was done on time.and meet my expectations. time.and meet my expectations. More

They took my car in, ran their inspections, after listening to my issues, then provided me with me detailed information and suggestions on options available to correct problem, and vehicle still bein listening to my issues, then provided me with me detailed information and suggestions on options available to correct problem, and vehicle still being under warranty made it even less stressful!! More

My service advisor Jennifer Gagon was fantastic. She listened to my issues and took great care of me, very professional. She kept me abreast of the work being done and sending photographs of another She listened to my issues and took great care of me, very professional. She kept me abreast of the work being done and sending photographs of another issue that I didn’t even know I had. That is greatly appreciated since I was a mechanic while I was going to school you don’t always see things on newer cars due to all of the covers under the hood. Cars was done sooner than promised even though I had them fix the new issue as well. More

My Service Advisor, Kiara, made certain my requested service was done properly and in a timely manner. Great customer service! Kudos! service was done properly and in a timely manner. Great customer service! Kudos! More