AutoNation Chevrolet Gilbert - Service Center

Nick was very helpful and very interesting to make sure my service experience was great from start to finish. Great Service Representative. my service experience was great from start to finish. Great Service Representative. More

Autonation Chevrolet service was amazing and fast! Thank you for fixing my alignment! Nick you rock and the tech was awesome! No one better! Thank you for fixing my alignment! Nick you rock and the tech was awesome! No one better! More

My service rep, Jen is the best. She keeps me informed on a timely basis. Appts are kept on time and I trust the work is done correctly. She keeps me informed on a timely basis. Appts are kept on time and I trust the work is done correctly. More

I'm completely satisfied with the work and the cost . Again, Nick the writer is the best. Again, Nick the writer is the best. More

Friendly service. My car was done in the time frame given. I will return to Gilbert Auto Nation service center. My car was done in the time frame given. I will return to Gilbert Auto Nation service center. More

The service was on time and very professional and other services that were available were advised to me and was included in my schedule I am very pleased and the services were done in a very timely manner services that were available were advised to me and was included in my schedule I am very pleased and the services were done in a very timely manner More

Jennifer is great to work with very understanding of my time and was great with helping me schedule my appointments around my schedule. As always a wonderful experience! time and was great with helping me schedule my appointments around my schedule. As always a wonderful experience! More

I made an appointment, took my truck in for service and was told it would be a week to week and a half before they could even look at the vehicle but I had to leave the vehicle there so it was available wh was told it would be a week to week and a half before they could even look at the vehicle but I had to leave the vehicle there so it was available when they had the chance to get to it. I was also told they would not pay for a rental car until it was determined that the problem was under warranty. I called a week later and they said it would be another week and a half to two weeks before they could look at it. I called other dealerships and found one that could look at it within a day so I picked up my vehicle the following day and took it to the other dealership. Of note, one of the dealerships I called was also on a week wait but they put their customers name on a list and call them when it is their “turn” for service. This allows the customer to keep their vehicle until it is actually going to be looked at. It seems like this is a much better way to do business. Lastly, one of the items I was taking it in for was the Driver Assist which was never repaired the last time I took it in for service. I was told at that time that the technician didn’t find the problem. More

Batteries were dead in my ‘23 Chevy Silverado 2500 with only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace them through the morning into the afternoon. Will definitely go back when any work is needed. Thanks again Nick. More

Very poor customer service from the service department 2 weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the serv weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the service guy and tell him to jump my car. No apology, just “well it started when the tech drove it up here.” Also I was told tire pressure system was “fixed” but in fact it was not. And to top it off my car was filled with leaves and dirt from the dust storm. No attempt to clean it or to apologize. I doubt the service guy even noticed my car was dirty. I emailed corporate and was told I would get a response in 24-48 hours. That was over a week ago. I highly recommend you avoid the service department here. Go the Mesa or a Scottsdale location and save yourself a huge headache! More