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AutoNation Chevrolet Laurel

Laurel, MD

4.5
386 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 386 reviews

May 01, 2023

Great service! ! Oscar has been my advisor for awhile now. I'm always pleased!! Highly recommend. More

by tteltac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 05, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

I went in to possibly sell my truck and get something else. Walked out in a brand new truck. Everyone was great, the finance manager and the sales manager were amazing More

by Deceys24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
May 01, 2023 -

AutoNation Chevrolet Laurel responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

I have been bringing my Chevy Equinox in for maintenance every 6 months for several years now. Service was good and the technician kept in touch with recommendations as he completed the work. Also, gav More

by Josumontie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
May 01, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 22, 2023

First time and it was a awesome job in and out came in monday had to order the part and was done Wednesday customer service was great thanks. Oscar Diaz for your professionalism More

by Lee lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Apr 27, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 21, 2023

Purchased a 2021 Toyota Corolla for a refugee family with special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD ins More

by Right Stuff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Butcher
Apr 27, 2023 -

AutoNation Chevrolet Laurel responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

April 19, 2023

The customer service was outstanding I was hesitant about buying a used vehicle but was very confident that I made the right decision once I left the dealership They are very professional and worked More

by Dagdebgib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 27, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we're happy to hear you had such a positive experience with our team! our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 16, 2023

$253 charged for an oil change and wiper replacement that took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. More

by Christopher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t catch any names
Apr 26, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (240) 339-3932 to discuss what we can do to help.

April 11, 2023

My husband and I have bought several new cars/truck from Auto Nation. Each and every time we have been there the customer service is exceptional. From start to finish the employees have attention to detail More

by Donnamhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi, Keith (Mngr), finance person
Apr 26, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2023

Amazing team spirit! Staff are very professional and knowledgeable about the vehicle. This was a seamless transaction. Hats off More

by Atweri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson
Mar 24, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 14, 2023

I took my car in for regular service. It seemed like a good time to change the battery in the key fob as well. When I got home and checked my receipt, I discovered that I had been charged More

by wayne_davis
Recommend Dealer
No
Employees Worked With
Multiple
Mar 17, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (240) 339-3932 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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