Let me say, Most importantly do NOT purchase a vehicle from AutoNation Laurel and secondly, if you make that mistake DO NOT make the mistake of listening to the lies by salesman Earl. I purchased a 2010 SRX from them and it has been the largest financial mistake I have ever made. Not only did this vehicle have issues unknown to me [although Earl stated, "our cars are certified and tested... They must be tested by kindergarteners!] from day one. Upon my 30 "check-in" they made and charged me for issues I did not authorize. First money expended, then I had to have the struts replaced! within the month and that was just the beginning. Every month there has been an issue but the 3K+ warranty they had me purchase has not covered ONE thing wrong with the vehicle. I had shelled out over $3K and I have only had the car for a year AND I mainly take the metro as you never know when this car will work!! It was murderous trying to get in touch with management when I first started having issues and every time I post somethin and they ask me to contact them, they NEVER respond! Upon once issue when they were working on my car my camera tripod was stolen from the rental they supplied within ONE hour of me returning the car!! The stress I have suffered dealing with them has been egregious. Their folder states "Drive with confidence.. Worry Free Pre-owned vehicles" THIS IS A LIE! Purchase your new, used...vehicles from ANYONE, a guy on the street, the used unknown lot down the street, Jim Coleman, DARSCARS, CarMax but DO NOT patron these charlatans. I can't believe Earl had the nerve to ask me to recommend him to friends and family! Trying to get the service Mgr, Derek to even take my calls was an uphill battle and then he did nothing but blow smoke once I spoke with him face to face. One thing I cannot in good judgement do, is recommend AutoNation Laurel to anyone. The GM was the only person who tried to help but he really did nothing. Please contact if you would like more information on the interactions and lack of service from them firstname.lastname@example.org Please don't go through the nightmare and financial distress these people have put me through and I continue to experience. Lastly, my sister's mother in law purchased a NEW vehicle from them and had to demand a replacement, so it is just not the "worry free pre-owned" vehicles. I am paying for a very expensive paper weight. We must stand against the lies and disingenuous practices of places like this!!