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AutoNation Chevrolet Laurel

Laurel, MD

Overview
Reviews
Vehicles
4.5
385 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 385 reviews

November 15, 2022

I lick going there Oscar Diaz take time with me and aways there to help me he understands my needs and makes such my car is care fore More

by Ladyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Report | Print
Nov 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 12, 2022

My car is not fixed and they just won't call me back to resolve. This is a management issue that needs to be resolved. More

by troikacity3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Diaz
Report | Print
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (240) 339-3932 -- we hope to hear from you soon.

November 11, 2022

Very professional and accommodating. Great customer service and the following up with me by calling me More

by dajones.dj4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 11, 2022

Purchased 5 cars from Fox/Autonation. Excellent customer service. Been a customer since 1993. Look forward more purchases from you all. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello Amanda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

My moto is to praise in public and criticize in private. This one I can't keep to myself. Lack of communication all the way around, don't deliver in a timely manner, too many apologies, but do take respon More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Coffman
Report | Print
Nov 16, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Laurel take our reviews very seriously. Please call our General Manager at (240) 339-3932 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 07, 2022

The service was scheduled reasonably quickly. Better yet, as busy as the dealership is, it was completed in one day. Christina was professional and friendly her communication was right on. More

by Iric.wexler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Nov 15, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2022

I really love their service. They kept to time and words. Only that I have not still received my balance of $500, which I know will be sulted out soon. Thanks Auto Nation. Am lov More

by Elizabeth_okoi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Lisa Parasrami
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Nov 12, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Service to vehicle was performed in a timely manner as was informed by Service Rep. Oscar Diaz. Thanks for keeping me informed for service to my vehicle. More

by M Brown
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Report | Print
Nov 12, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 02, 2022

The service department is hands down the best . Always have a great experience, Kristina was great through my entire process. More

by Ms, Dee M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Davis
Report | Print
Nov 10, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Oscar was communicative, clear and helpful. I could tell by how my vehicle performed afterwards that maintenance was much needed. More

by mdmzat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Nov 08, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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