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AutoNation Chevrolet Laurel

Laurel, MD

4.4
389 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 389 reviews

September 02, 2022

Service department closes too early for evening pick up need to make arrangements so that people can get off work and get their cars in the evening during rush hour More

by swoop1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 06, 2022 -

AutoNation Chevrolet Laurel responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Sep 08, 2022 -

swoop1953 responded

My 2022 Chevy Tahoe the airbag light keeps coming on and the truck is barely 6 months old I don’t understand why this is happening and I’m not getting any response about getting it fixed O’brien new truck with 7000 miles should not be having any trouble at all

September 01, 2022

hands down, the best car buying experience that I've ever had. My sales person was Jerry and the manager on my deal was Keith. I was in a vulnerable state with my car at the time, it was giving me major issu More

by bmoreravens1185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Jerry, Amy
Sep 06, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

This dealership was great-I worked with Cameron who kept me updated on my car's progress and worked overtime so I could pick it up early. The waiting room is also nice and clean. More

by jess2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 05, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

Check-in was quick and easy, with no delays. Work was performed while I waited, and my car was returned fully serviced and clean in a reasonable amount of time. More

by karendt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz, Phillip?
Sep 04, 2022 -

AutoNation Chevrolet Laurel responded

Hi Karendt, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

Overall a good experience and very helpful management, I didn't have the easiest time but there will be no complaints as of now since I just brought my vehicle on 8/36/2022. I can't remember names exactly b More

by Ckkeep15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shambu, Travis, and all the Upper Management that helped complete the deal.
Sep 04, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2022

Nice people . very clean .my car is working normal now . Every time the ar so nice atending More

by beckyloyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 31, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 26, 2022

Pleasant atmosphere, friendly staff and good selection of cars to choose from. Thanks Angelika and Travis! More

by sbarkley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelika James,Travis Jenkins
Aug 31, 2022 -

AutoNation Chevrolet Laurel responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 25, 2022

Scott in the service dept was great, but Cameron was extremly difficult to reach. I never want to work with him again. More

by GFWAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott / Cameron / Oscar
Aug 29, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we can assure you that we do not find this behavior acceptable, and we would like to address the situation you described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (240) 339-3932 -- we hope to hear from you soon.

August 24, 2022

I have been going to AutoNation for over four yrs. Most of the time Oscar is the one whom I deal with. He is professional. knowledgeable, well informed.with a personality that is needed when working w More

by bowencromwell123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 30, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

The attendant that assisted me was very helpful and respectful. He did everything he could to find a solution to my particular issue with my vehicle. More

by marshayihill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hodges
Aug 27, 2022 -

AutoNation Chevrolet Laurel responded

Marshayihill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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