AutoNation Chevrolet Laurel

I recently had my 2013 Chevy Volt serviced. The service has greatly improved. They have a new texting system, where I can just text my service advisor rather than wait for him to pick up the ph The service has greatly improved. They have a new texting system, where I can just text my service advisor rather than wait for him to pick up the phone, which is the past was sometimes never. Scott was very responsive to my texts and texted me when my car was done. In the past, I sometimes had to call, because no one told me that my car was ready. I also liked that he knew what Chevy points were. In the past I would bring in my $20 off vouchers and no one knew what they were. I appreciated that he could log into the system and use any points I had towards the service cost. More

Not consistent or reliable. Several disappointed visits with no results. Either shop techs not available or just can't get the work complete in a timely fashion. Several disappointed visits with no results. Either shop techs not available or just can't get the work complete in a timely fashion. More

I always have a pretty pleasant time whenever I have to bring my vehicle for service. The check in is rather quick and I'm typically given an estimate of my wait time. I like how I am told about the pro bring my vehicle for service. The check in is rather quick and I'm typically given an estimate of my wait time. I like how I am told about the progress of my vehicle, and I get to leave in a reasonable time More

Great service and staff they are always willing to help you with any car problems you with any car problems More

I found the car I was looking for with less than 7,000 miles. I saw a similar vehicle at a showroom in 2021. I fell in love with it, but it was overpriced. AutoNation had this car at a good price. Car w miles. I saw a similar vehicle at a showroom in 2021. I fell in love with it, but it was overpriced. AutoNation had this car at a good price. Car was immaculate. It was a quick process about 2 hrs tops. They owe me a extra remote. Will they deliver? Let’s see. My sales guy was very nice, honest , and a pleasure to deal with. 5 stars for Shambhu. More

Good Customer Service and Personal, there were friendly and helpful, the Person Name Jose help me with the service that I needed it. and helpful, the Person Name Jose help me with the service that I needed it. More

Oscar in the service department is an experienced, friendly, part of the AutoNation Laurel team. Thank you Oscar for getting my 2011 Malibu road worthy again. friendly, part of the AutoNation Laurel team. Thank you Oscar for getting my 2011 Malibu road worthy again. More

I must commend the friendliness and service we received from Farid Saidi in leasing our new 2022 Equinox. He was fair, was not pushy and he did not play "the game." He was upfront about everything and ma from Farid Saidi in leasing our new 2022 Equinox. He was fair, was not pushy and he did not play "the game." He was upfront about everything and made the entire process a good experience. I'm afraid I didn't get the name of the gentleman who approved our lease, but he was direct and talked to us straight up without any hard sell. It was equally easy and pleasant working with Travis to get all the financing paperwork taken care of. This was easily one of the best new car experiences my wife and I have experienced in a long time! Steven Springer Silver Spring More

AutoNation Laurel is always my go to choice for both buying and servicing a vehicle. My 2013 Traverse was having an intermittent problem with the AC where it would only blow warm air. My service rep, Jo buying and servicing a vehicle. My 2013 Traverse was having an intermittent problem with the AC where it would only blow warm air. My service rep, Jose Ramirez-Lara did a great job keeping me informed of the diagnosis and suggestions for repair. The communication could not have been better! Jose listened well and conveyed all the symptoms of the problem to the tech. Both the blower and the evaporator were replaced. This was a labor intensive job so it was expensive but I think the price was fair. Since this was only happening occasionally it may take a while for me to be certain that the problem has been fixed. More

Excellent service great team good great teamwork and reliable staff great vehicle in very good condition reliable staff great vehicle in very good condition More