AutoNation Chevrolet Laurel

Oscar, the service advisor, did a great job of explaining in advance what services were needed and the amount of time it would take to complete the service. This was helpful in planning my day. He even staye in advance what services were needed and the amount of time it would take to complete the service. This was helpful in planning my day. He even stayed past closing time, without complaint, because I was running late to pick up the vehicle. I really appreciated his professionalism and kindness. More

It was a good experience, except for the fact I was not informed that not all of the services are available on a Saturday when I made my appointment. Thus leaving me to have to now make a new appointment, informed that not all of the services are available on a Saturday when I made my appointment. Thus leaving me to have to now make a new appointment, now on a weekday. More

You sold me a car that wasn't ready for sale when I came to look at it and then after waiting for a few days for the car to be finished being fixed it still wasn't when I picked it up the blend door actuato to look at it and then after waiting for a few days for the car to be finished being fixed it still wasn't when I picked it up the blend door actuator works when it want to and now the tpms sensor is on for the tires More

I wanted to share my great experience at AutoNation Laurel. Great customer service with an amazing service team!! Thank you for having a genuine attitude and being efficient. The best service team and Laurel. Great customer service with an amazing service team!! Thank you for having a genuine attitude and being efficient. The best service team and highly recommend!! More

Attend to needs, efficient, fast , friendly and accommodating staff. Free coffee and convenient clean waiting area accommodating staff. Free coffee and convenient clean waiting area More

My service advisor Scott provided exceptional service. He explained to me in detail what services I was asking about or services that was needed. He explained to me in detail what services I was asking about or services that was needed. More

The professionalism and customer service I absolutely outstanding. The ease of scheduling your service needs is great. outstanding. The ease of scheduling your service needs is great. More

Oscar Diaz provided excellent customer care. He promptly greeted us upon our arrival and answered any questions and addressed any concerns we had before taking our vehicle in. He kept us informe He promptly greeted us upon our arrival and answered any questions and addressed any concerns we had before taking our vehicle in. He kept us informed of the status of our vehicle and let us know as soon it was ready. Oscar also stayed with us through the check out process to ensure any questions we had about the service we received were answered. He was awesome! More

Had to get my battery & window wire harness replaced. My advisor Scott provided exceptional customer service and my vehicle was ready within the time frame originally stated. My advisor Scott provided exceptional customer service and my vehicle was ready within the time frame originally stated. More

I have brought two vehicles from autonation and it's the first place I take them both for service. I have been dealing with the laurel store for years. Carlos is the best service manager I have ever dealt w first place I take them both for service. I have been dealing with the laurel store for years. Carlos is the best service manager I have ever dealt with there he will talk to you and seems to be honest and trustworthy. Do whatever to keep him around. More