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AutoNation Chevrolet Laurel

Laurel, MD

4.5
386 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 386 reviews

July 14, 2020

If you want a hassle and questionable customer service in addition sub-par vehicle inventory; shop here! I financed over $35,000.00 and purchased a truck here in June 2020 with a dealers warranty in addition More

by markis8199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saunjeev, Rebecca Kelsey Sampson
Jul 15, 2020 -

AutoNation Chevrolet Laurel responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Laurel take our reviews very seriously. Please call our General Manager at (240) 339-3932 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 13, 2020

They didnt push me to buy answer of question made sure I understand everything on my new truck and they kept the monthly payment right I needed it More

by Wayne shelby
Recommend Dealer
Yes
Employees Worked With
Sterling Tillman, Rebecca Kelsey Sampson
Jul 15, 2020 -

AutoNation Chevrolet Laurel responded

Hi Wayne, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 01, 2020

*BUYER BEWARE* This location listed a car online *BUYER BEWARE* This location listed a car online that I talked to a salesman about for MSRP. The salesman texted me pictures of the window sticke More

by Dr.Bruce
Recommend Dealer
No
Employees Worked With
Sanjeev Sawhney
May 20, 2020

Worst Buying Experience in 40 years They do not provide quality customer care, no do they respect or care about you the customer. What should have been simple, was drawn out, and I wish More

by ricktam78
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember
May 24, 2020 -

AutoNation Chevrolet Laurel responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

February 13, 2020

No pressure. No gimmicks. No Pricing tricks. I just No pressure. No gimmicks. No Pricing tricks. I just purchased a 2020 Chevy Equinox LT SUV (1.5L engine, bucket seats) with the convience package f More

by RichBean
Recommend Dealer
Yes
Employees Worked With
Darryl Reid
Mar 12, 2020 -

AutoNation Chevrolet Laurel responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet Laurel. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

March 14, 2019

Worth visiting and satisfying! I really appreciate my service consultant and the team of technicians that worked on my Truck. They were very friendly and explicit to the services re More

by Asong_nic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simonique Sinclair
March 10, 2019

Worst Customer Service I have given every opportunity for this service department to gain my business. Every time I go there they disappoint me and anger me even greater for More

by bens768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
February 11, 2019

Great Customer Service Stuart was our salesman and he was wonderful. Also the finance gentleman was great as well. Will definitely buy there again. The finance gentleman als More

by Lajoymartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart
December 10, 2018

Great customer service! My experience at this dealership was great overall. The sales rep Jerry and sales manager Cleo did an outstanding job meeting our families needs duri More

by Rayray2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry and Cleo
April 14, 2018

Worse customer service and poor management in service I came in for a oil change and was helped by Jenese. She was very knowledgeable and friendly. She explained services that were recommended but when I More

by Cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Kline Nia Jenese
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