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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
225 Reviews

225 Reviews of AutoNation Chevrolet Laurel - Service Center

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November 09, 2023

Quick service and wonderful results. Best outcome of what one is looking for at a service department!! More

by brihin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises C-D
Nov 13, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

Took our Suburban in to get serviced, and as is always the case, the work was done by a very courteous and professional staff! More

by JLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 21, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Went in to see when I could come in for service and they took me in on the spot and had me out in under an hour. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 13, 2023 -

Don responded

Yes that was my review

October 12, 2023

Good service, can fix problems other outfits can't. Can get loaner car upon request. More

by Mark3Leon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Oct 14, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

The overall experience was average. The online system did not book my appointment with the dealership. Recommend you resolve the online booking process. The service associate was new an More

by msdbjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the name
Sep 29, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at (240) 339-3932 so we can work with you to make this right.

September 25, 2023

We always have amazing experience in Auto Nation Laurel. Oscar is a big part of it, with his above and beyond service to us makes us come back and look for him. Sometimes he gets overwhelm with too much sc More

by Tess Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 28, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2023

The staff was welcoming and provided a friendly environment for customers while my cars was being worked on. More

by Marine970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember if he was Alex
Sep 10, 2023 -

Marine970 responded

The staff was welcoming and provided a friendly environment for customers while my cars was being worked on.

September 04, 2023

They were quick and got to the problem that I had they also got the part I needed to fix my vehicle quick. More

by dianejohnson216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 02, 2023

Oscar Diaz and team gave me great customer service. Shout to Benny who met my transportation needs. More

by nataliegreen12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 05, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

I was fortunate to have a great advisor to work with, although I did have to ask for a discount after waiting hours just for their system to come back up. Once the system was finally up and running, the More

by palexana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Aug 30, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (240) 339-3932.

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