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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
225 Reviews

225 Reviews of AutoNation Chevrolet Laurel - Service Center

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March 13, 2016

terrible service and rude unprofessional staff. waited for 7.5 hrs for a 4 wheel alignment on my vehicle, no explanation other than my mechanic had to help other mechanics. met the parts manager son More

by fooled1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
fred jr, ray
November 23, 2015

Bad service in laurel MD I visited Auto nation on November 11 for a normal oil change. After driving it home the next morning my car was idled up so fast . I have 2013 Malibu, More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris
April 01, 2015

Terrible, terrible, terrible Generally, when I go to a chevy dealer, they are able to diag and fix issues with my vehicle. This company not only incorrectly diag-ed my car but the More

by debbie083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, Ray
July 23, 2014

Deplorable service experience I dropped my 2008 GMC Acadia off with this dealer on Jun 20, 2014. The Check Engine light and the Service StabiliTrak system lights were illuminated More

by kiapayne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Talejah Glenn, Phil DeLeonibus, Jordana
May 19, 2012

I am very pleased with the service of my Chevy Volt. I had to take it in to have the metal plates installed around the battery pack. They also did a software update and replaced the charging cord. They pr More

by JeffPetersonVolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil & Greg
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