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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
225 Reviews

225 Reviews of AutoNation Chevrolet Laurel - Service Center

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August 15, 2023

They are always so friendly and courteous. They get the job done right. And I never had a issue ,but this last visit was disappointing. More

by margaritajaimez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Aug 19, 2023 -

AutoNation Chevrolet Laurel responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2023

The service department was very nice, and were expedient and thorough on my vehicles service More

by kiatsu10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
Aug 11, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Love the leadership of oscar Diaz advisor what I dont I gree is take to much time to do. Any type of job. More

by pvelasquez1326@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar diaz
Aug 07, 2023 -

AutoNation Chevrolet Laurel responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

July 31, 2023

They are friendly and respectful. You guys gives customers the opportunity to choose from different interest rate, that I cool More

by precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 04, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 17, 2023

They were curtious and they did keep me informed of what was going on. The price was resonable and the check out was very fast.. More

by kpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 20, 2023 -

AutoNation Chevrolet Laurel responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2023

First I want to say that I actually had a 5 star customer service experience. I only knocked off one star because my tire pressure light came back on after I picked up the car and my husband had to deal with More

by suitequeenshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 12, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 06, 2023

The service advisor was very pleasant and professional. They completed the service in an hour. More

by zubairlateef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takesha Porter
Jul 11, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 29, 2023

Very friendly, excellent service Even offered me a ride to my job and back when the truck was done. Definitely coming back for more service.. More

by Robert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James MacMillan
Jul 04, 2023 -

AutoNation Chevrolet Laurel responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2023

Muy mal servicio ahí un latino que se llama Oscar muy arogante no le ayuda al cliente no lo recomiendo yo compre un Silverado 2021 y desde el primer año me empezó a fallar y para areglarla trasmision ten More

by Will Sanchez
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Oscar
Jul 03, 2023 -

AutoNation Chevrolet Laurel responded

Hola, Will, lamentamos tu experiencia con nosotros aquí, pero nos complace que nos hayas informado sobre esto. A nuestro gerente general realmente le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (240) 339-3932 para analizar qué podemos hacer para ayudarlo.

June 26, 2023

My oil change appointment met my expectations today. I encountered an easy check in, friendly customer service, short wait period, and a clean waiting area with complimentary coffee/tea/hot chocolate. More

by Tydy95’
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dont know her name bc she didn’t introduce herself
Jun 29, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.