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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
225 Reviews

225 Reviews of AutoNation Chevrolet Laurel - Service Center

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May 01, 2023

Great service! ! Oscar has been my advisor for awhile now. I'm always pleased!! Highly recommend. More

by tteltac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 05, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

I have been bringing my Chevy Equinox in for maintenance every 6 months for several years now. Service was good and the technician kept in touch with recommendations as he completed the work. Also, gav More

by Josumontie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
May 01, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 22, 2023

First time and it was a awesome job in and out came in monday had to order the part and was done Wednesday customer service was great thanks. Oscar Diaz for your professionalism More

by Lee lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Apr 27, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 16, 2023

$253 charged for an oil change and wiper replacement that took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. More

by Christopher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t catch any names
Apr 26, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (240) 339-3932 to discuss what we can do to help.

March 14, 2023

I took my car in for regular service. It seemed like a good time to change the battery in the key fob as well. When I got home and checked my receipt, I discovered that I had been charged More

by wayne_davis
Recommend Dealer
No
Employees Worked With
Multiple
Mar 17, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (240) 339-3932 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 04, 2023

I’m was great meeting everyone. Everyone was very professional and friendly. I highly appreciate their attention, explanation on the process of my appointment. Thank you all, GOD Bl More

by Mairamartinezjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 gentleman employees sorry I forgot their name -
Mar 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 03, 2023

The staff was courteous and professional. Made me feel comfortable as this was my first appointment. More

by blrotan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the names.
Mar 07, 2023 -

AutoNation Chevrolet Laurel responded

We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2023

Oscar in service is the best. He is always courteous and keeps you informed what's happening. More

by dgibson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 06, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Drive safe, and we'll see you on the road.

February 26, 2023

Great service. Got me in quickly and Gary was extremely helpful. Truck was serviced as expected. More

by JOEWAYNE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Kevin
Mar 02, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 22, 2023

The scheduling and the service received were great. Oscar was my advisor and he treats his customers well. He keeps you informed and makes sure everything is done timely. More

by msbsimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 26, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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