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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
225 Reviews

225 Reviews of AutoNation Chevrolet Laurel - Service Center

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February 08, 2023

Your staff checked my car and ensured I received good service without sacrificing your integrity. More

by Susie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOBIAS, SCOTT
Report | Print
Feb 10, 2023 -

AutoNation Chevrolet Laurel responded

We are pleased to hear you had such a positive experience with us, Susie! If you need more help, our team is available to talk -- safe travels!

February 04, 2023

Every one was very nice and professional with handling my concerns about my vehicle. Great Job More

by Macmacsheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Feb 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 10, 2023 -

Macmacsheat responded

You guys have a great team to get the Job done.

Feb 10, 2023 -

Macmacsheat responded

You have a good team of guys and very professional especially Ken and the Mechanic. Again Thanks

Feb 10, 2023 -

Macmacsheat responded

Good Job. Thanks

February 04, 2023

the timing was perfect , good service , call me when it was ready . open early for me to talk to the advisor . More

by yves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
Report | Print
Feb 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

The staff was very helpful and polite, the waiting was clean and comfortable, the work took over which was to long More

by jtstewart2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
Report | Print
Jan 30, 2023 -

AutoNation Chevrolet Laurel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 16, 2023

The drop off was quick and easy. Communication was terrible. The problem with my car was fixed. More

by Gmetzler01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 19, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (240) 339-3932. We look forward to hearing from you.

January 05, 2023

Was able to stop by to have a tire repaired by the service department and handled in reasonable time. More

by M Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jan 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi Brown, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Upper management stands behind the work they do, This dealership is Very clean fast and friendly. More

by Arthur.Asselta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Coy
Report | Print
Jan 01, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 23, 2022

I love how the dealership listened to my wants, needs and concerns about my vehicle. They didn't haggle me or try to up sale me on product or services. They took care of my vehicle in a timely manner, was tr More

by mrsnorris973
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a women.. unsure of her name.
Report | Print
Dec 26, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.

December 23, 2022

I have generally been well pleased with my experiences at AUTONATION in Laurel! Great courtesy everyone time! More

by brevardj47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Report | Print
Dec 26, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2022

Friendly professional honest very caring about the customer I would recommend them to family n friends. More

by valjean324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Allen
Report | Print
Dec 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

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