AutoNation Chevrolet North

Returned the used vehicle under the 5 day/250 mile no questions asked and now the dealership is playing around with my 5000.00 cash down payment. We will be reporting them to the governing board and our questions asked and now the dealership is playing around with my 5000.00 cash down payment. We will be reporting them to the governing board and our legal counsel. BUYER BEWARE! More

Had a great experience. Jeremiah was professional and very friendly. Love my new car. He wasn’t pushy and was very professional. Jeremiah was professional and very friendly. Love my new car. He wasn’t pushy and was very professional. More

Stopped in to look at the new 2500 lineup and ended up getting a truck that I was looking at on line that day. The staff was very friendly and helpful and met all the criteria that I was looking for to bu getting a truck that I was looking at on line that day. The staff was very friendly and helpful and met all the criteria that I was looking for to buy the truck. More

My service advisor Gerald was great however when I originally took my vehicle in I explained to him that I was having issues with my stabilitrack light coming on and the car not registering gears.. I originally took my vehicle in I explained to him that I was having issues with my stabilitrack light coming on and the car not registering gears.. I was told that the lover transmission valve needed to be replaced... 2200 dollars later and my vehicle is still doing the same thing as it was day 1. I feel like I was ripped off by your service department and have gotten nowhere... my car is parked in front of my house while I continue to take public transportation because I feel unsafe and afraid that if I drive the car it may become worse.. I am very upset with how things have been handled And still have no hope for any kind of resolution because nobody has even attempted to reach out to me to make things right.. 3 visits and no results just thousands of dollars drained from my bank account More

They took the time to answer questions and wasn’t pressuring us to buy this vehicle pressuring us to buy this vehicle More

I am very disappointed in the lack of knowledge regarding my service. I brought my vehicle in for an inspection due to a knocking noise coming from the front wheels, and I was told the wheels were "flexing"— my service. I brought my vehicle in for an inspection due to a knocking noise coming from the front wheels, and I was told the wheels were "flexing"—a vague and unprofessional diagnosis that suggested either a lack of knowledge or a refusal to properly examine my vehicle. I later learned that the issue was actually the rack and pinion. I will never take my vehicle to AutoNation Chevy North again. More

Bought a used vehicle from them. Purchase process wasn't awful but I took it to a mechanic to have it inspected and they found an issue that was documented in a TSB. Brought it bac Purchase process wasn't awful but I took it to a mechanic to have it inspected and they found an issue that was documented in a TSB. Brought it back to the dealership to have it repaired, and they claimed it was something else and didn't address the issue in the TSB that had been found by my mechanic. This wasn't something that needed to be urgently repaired, but eventually had to get the repair work done and pay for it myself. Disappointing to find the service department was unable to address the issue properly. I was also told the dealership reserves the right to not fix something if they don't think it's necessary, which is a huge caveat! More

After over 30 days and many many visits to service department (Alfonso Campos) I still did not get 2 of the 4 items repaired on my Corvette VIN 1G1Y82D4XL510462 which I did purchase new at AutoNation department (Alfonso Campos) I still did not get 2 of the 4 items repaired on my Corvette VIN 1G1Y82D4XL510462 which I did purchase new at AutoNation Chevrolet North along with the extended warranty protection. The tire that Alfonso ordered does not match the other tires on my car, the replacement wheel that came in did not match my car either and another was ordered, leaving me still with 2damaged wheels. Upon complaining about the above to AJ Snyder (claims to be the new service manager) things went from bad to terrible AJ Snyder told me "there are other Chev dealers down the road don't return here" in a nasty tone of voice. AJ Snyder lacks the demeanor and politeness to perform any service position with dignity. I have had several problems with poor the service I received from AutoNation Chevrolet North starting with Hayden Cook who delayed the shipment of my newly assembled Corvette for 42 days (as it sat in some RR yard, so he said) and Phillip Clain with the oil change Tech that both took my brand new Corvette out for a 12 mile "test ride" after the oil change. AutoNation Chevrolet North NEVER FAILS TO DISAPPOINT ME. This is my 4th brand new Corvette, and I won't be purchasing another at AutoNation Chevrolet North. More

I had a great experience purchasing my new vehicle! Jeremiah found me this beautiful 2023 GMC Terrain Black on Black! Jeremiah also helped me get My GMC App set up on my phone. & helped me with OnStar Jeremiah found me this beautiful 2023 GMC Terrain Black on Black! Jeremiah also helped me get My GMC App set up on my phone. & helped me with OnStar as well. It was great working with him. Thank you Jeremiah for all your hard work. More