AutoNation Chevrolet North

I went to this dealership to purchase an Acura and the salesman(Matthew) offered to throw in some Weathertech floormats with the purchase. As I signed all of the paperwork I was promised by the salesman salesman(Matthew) offered to throw in some Weathertech floormats with the purchase. As I signed all of the paperwork I was promised by the salesman that he would send tracking info in 10 days because his rep wasn't available. Fast forward two months and I still haven't received them. Reached out the both the dealership and the salesman and was told that since I didn't have it in writing as part of the contract, that the dealership can't do anything for me and also that his rep from Weathertech can't get him a deal anymore so I'm out of luck. Moral of the story, don't take any salesman's word for anything. Make sure you get EVERYTHING in writing. Its sad that the dealership is allowing all of these empty promises to happen in order to sell a car. This is a very minor promise but still a promise which the dealership should honor because the salesman is a representative of their business. Update: After talking to the manager about the situation, he immediately took action and came through on the promise that was given to me at the time of the sale. It's just unfortunate that it had to come to me writing a review and two months to have them make good on their promise, but they finally came through. All I have to suggest to potential buyers is to make sure you get EVERYTHING in writing and if they don't want to do that, make sure you can live without it if they don't come through or at least make sure the sales manager knows about the promises. More

They worked hard to find the very particular truck that I needed on short notice needed on short notice More

KC was great to work with as were Cannon and Dave. KC handled my misunderstanding about the no-haggle pricing very nicely. Cannon was very nice to work with although it did take a lot of time to proce KC handled my misunderstanding about the no-haggle pricing very nicely. Cannon was very nice to work with although it did take a lot of time to process considering we were paying in cash although I've never bought a car through a dealership before so maybe that's normal. The car needed a little more work after we bought it and Dave graciously came through to get it taken care of. More

People from Autonation was very helpful and tried everything they can do to get my dream truck. Which I was very and so pleased that I was jumping with JOY that I haven’t had in god know when. I will everything they can do to get my dream truck. Which I was very and so pleased that I was jumping with JOY that I haven’t had in god know when. I will most definitely recommend to anyone who is trying to or looking for their next dream vehicle More

Great team work to get me in a new truck . Highly recommend this dealership to anyone. The staff I worked with was outstanding Highly recommend this dealership to anyone. The staff I worked with was outstanding More

Had a pleasant experience. Everyone was very helpful. And was not pressured in the sales process. Everyone was very helpful. And was not pressured in the sales process. More

Great customer service, they made sure I was comfortable while there waiting. They make sure you leave satisfied with the vehicle you want. while there waiting. They make sure you leave satisfied with the vehicle you want. More

Ryan did a great job taken care of everything that I needed. job was done perfect. . needed. job was done perfect. . More

Amabilidad la calidad de vehículos,buen precio, buenas marcas hablan español! Muy importante que atienden personas de varias lenguas marcas hablan español! Muy importante que atienden personas de varias lenguas More

Good price for basic synthetic oil change. However... (1)despite a morning appointment, it took them 2.5hours instead of promised 1 hour. (2)Their "multipoint free inspection" is a joke - all However... (1)despite a morning appointment, it took them 2.5hours instead of promised 1 hour. (2)Their "multipoint free inspection" is a joke - all expensive items they recommended were already taken care on my truck very recently - i.e. they didn't actually check my vehicle, they just "fished" for more work. (3)The oil-change reminder sticker on my windshield was hand-scribbled and illegible. (4) They forgot to reset the "maintenance required" indicator. (5)Finally, the technician's walk-through video they send me didn't have audio, so it was useless. All-in-all, I got what I paid for... So, I am unlikely to come back to Denver Autonation Chevrolet... More