AutoNation Chevrolet North

THE, Service Department is actually very good but the phone system for Autonation is pathetic which is definitely not the fault of the people working there. They did not come up with the genius idea to h phone system for Autonation is pathetic which is definitely not the fault of the people working there. They did not come up with the genius idea to have an answering service deal with phone calls from another state absolutely pathetic but they got my truck fixed in a very timely manner. Everything seems to be really good, so I had to give him at least a four couldn’t give him a five because of the phone More

Can't get parts for new vehicle. Can't ever reach anyone. Had vehicle for almost a month, and never touched it. I would not take vehicle here for service, nor would I ever look to Can't ever reach anyone. Had vehicle for almost a month, and never touched it. I would not take vehicle here for service, nor would I ever look to buy a Chevrolet again. Experience with Ram and Ford are 100% better. More

Service department is nice but way too backed up and too long for a mf oil change. Sales is ok when u talk to the younger people who have patience. Money hungry gremlins long for a mf oil change. Sales is ok when u talk to the younger people who have patience. Money hungry gremlins More

It's a big dealership but the staff was friendly and responded to our questions. The only problem access to the lot. You can see it from I-25 but it's a bit confusing getting there. responded to our questions. The only problem access to the lot. You can see it from I-25 but it's a bit confusing getting there. More

Thank you, Jose, for getting me into a 2023. Chevy Trailblazer plan to bring more business your way, thank you. Sincerely, Andrey Jones. Chevy Trailblazer plan to bring more business your way, thank you. Sincerely, Andrey Jones. More

Title: Exceptional Oil Change Service That Exceeds Expectations! I recently had the pleasure of experiencing an outstanding oil change service . From the moment I walked into their facility, I was im Expectations! I recently had the pleasure of experiencing an outstanding oil change service . From the moment I walked into their facility, I was impressed by their professionalism, attention to detail, and commitment to customer satisfaction. First and foremost, the staff were incredibly welcoming and friendly. They greeted me with a warm smile and made me feel right at home. The waiting area was clean, comfortable, and well-appointed with amenities such as complimentary refreshments, Wi-Fi, and reading materials. It was evident that they genuinely cared about creating a positive customer experience. The technicians were highly skilled and knowledgeable, displaying a true passion for their work. They took the time to explain each step of the oil change process, ensuring that I fully understood what was being done to my vehicle. They also answered all my questions patiently and provided helpful recommendations for future maintenance. The speed and efficiency with which the oil change was completed were remarkable. Despite being a busy day, the service center managed to finish the job promptly without compromising on quality. The technicians worked diligently, using top-of-the-line equipment and high-quality oil, which gave me confidence in the longevity and performance of my vehicle. One aspect that truly set them apart was their commitment to transparency and integrity. They provided a detailed breakdown of the services performed, including any additional checks or adjustments made. There were no hidden fees or surprises when it came time to pay the bill, and the pricing was competitive and reasonable. In addition to the oil change, the technicians conducted a thorough inspection of my vehicle, identifying potential issues and offering suggestions for preventative maintenance. This level of care and attention to detail demonstrated their dedication to ensuring the safety and reliability of my vehicle. Overall, my experience with them was exceptional. They delivered a top-notch oil change service that exceeded my expectations. From their friendly and knowledgeable staff to their commitment to transparency and customer satisfaction, every aspect of the service was outstanding. I highly recommend anyone in need of an oil change or any other automotive services. They have earned my trust and loyalty as a satisfied customer. More

It was rough to start the finding and process to buy a car from here but I was successful in the end. Orig went in to test drive 4 vehicles but when I arrived only 2 were able to be found. So I drove them car from here but I was successful in the end. Orig went in to test drive 4 vehicles but when I arrived only 2 were able to be found. So I drove them both and it was a Saturday. The sales guy was really pushy and was pressing me to go ahead amd run my credit app thru when I told him I'd Def have a co signer the folling Monday. So I was told it would 15 to 20 mins then I was there for 3 hours. I left and came back in on Monday to buy one of the cars. Then the sales guy said "oh we sold this car on saturday". So then I was only left with one choice to purchase. We were there for 3 to 4 hours to purchase the car. Only thing I didn't like was it was very hot out and they didn't provide bottled water for the customers and no ine really showed us tlwuere the bathrooms or vending machines we're. There were tons of sales people walking around and just didn't even smile or say anything to us. So for that customer service aspect I give less stars. More

Ryan was a saint getting our service completed on time. There was some question as to which company was going to pay for the work done. He kept me in the loop while he was chasing down the answer. There was some question as to which company was going to pay for the work done. He kept me in the loop while he was chasing down the answer. More

It was an awesome job of the quick service that the dealership did. Good job dealership did. Good job More

The salesman, Jose, who helped me out was awesome. The sales manager however was a bit too pushy with his "sales" tactics and it became annoying as the "negotiation" went on. The process of signing th The sales manager however was a bit too pushy with his "sales" tactics and it became annoying as the "negotiation" went on. The process of signing the paperwork and receiving the truck took a bit too long. When purchasing my previous vehicles, the biggest roadblock in the transaction was ME and not the business, but that wasn't the case this time. Im not sure if this is because of system latency or human error. Either way, it could've been more streamlined. All and all, the team at AutoNation Chevrolet North did a fine job in getting me in and out. Maybe they'll review this feedback for future customers and improve their processes and sales practices. More