AutoNation Chevrolet Pembroke Pines

Hands down the worst service dept EVER! !!!!! They scheduled an appointment with me for 11am. I arrived at 1030. I asked for a transmission flush. A gentelmen took my keys, and then an hour !!!!! They scheduled an appointment with me for 11am. I arrived at 1030. I asked for a transmission flush. A gentelmen took my keys, and then an hour later came out and told me they did not have enough time to do the job that day. I no mechanic, but I would think you would know this when you schedule with someone, and they take the day off work to be avaliable to have work done with you. When I told the employee that I took the day off he said with a grin let me see what we can do. So 45 minutes later he told me that they could do the job. I thought you did not have enough time. They he proceeded to tell me that they test drove my car, and it actually needed 1500.00 worth of repairs. I found this funny because the time they said they test drove my car I could see it the whole time. It did not move!!!! xxx...... The ironic thing is that I had already gone to my own mechanic who was to busy to do the work. He told me they might try to sell me on a job I did not need. I told mr smerk what my mechanic said, and he told me my car that only has 41k miles definitely needed this work. When I asked for for keys back he took another 50 minutes to get me my keys. WORST SERVICE EVER!!!!! More

Everyone there was extremely friendly and accommodating. Since I live across state, I made a few phone calls before flying over and they always accepted my calls and made me feel like I was not a bother to Since I live across state, I made a few phone calls before flying over and they always accepted my calls and made me feel like I was not a bother to them. I would definitely recommend them! More

Very nice staff, very accommodating. Didn’t stop until they found me a vehicle. And it’s a one stop shop. Didn’t stop until they found me a vehicle. And it’s a one stop shop. More

My service agent was very helpful. I enjoyed using the vehicle transportation service. They drove me home and picked me up promptly and in comfort. The drive was very pleasant. Service I enjoyed using the vehicle transportation service. They drove me home and picked me up promptly and in comfort. The drive was very pleasant. Service pricing was a bit high. More

Excellent service, personnel very kind, it doesn’t matter if you don’t have an appointment they are there for you if you don’t have an appointment they are there for you More

Matt was great to work with and they went out of they way to meet my needs and get me what I needed to meet my needs and get me what I needed More

They made my process quick and painless. Dana and was the one taking care of me and even though I had to wait 3 weeks for my truck he was giving me daily updates so I wouldn't be so stressed Dana and was the one taking care of me and even though I had to wait 3 weeks for my truck he was giving me daily updates so I wouldn't be so stressed. More

Shiv was amazing, but I’m disappointed with the quality of the work done by the service techs. I had to take my truck right back (I got stranded on my way home). Apparently when replacing the motor mounts, of the work done by the service techs. I had to take my truck right back (I got stranded on my way home). Apparently when replacing the motor mounts, they failed to connect the wire to the alternator properly. Now, I’m having problems with the ac (acting funny) and I’m suspecting it’s also related to the poor technical work. More

Mr. Andrew Ramirez, he was eficiente, considerate and cordial, Thank you! Fast and efficient service.Thanks cordial, Thank you! Fast and efficient service.Thanks More

Well the sales person was very knowledgeable about the vehicle I was buying so I was very happy with my purchase vehicle I was buying so I was very happy with my purchase More