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AutoNation Chevrolet Pembroke Pines

Pembroke Pines, FL

4.3
953 Reviews
AutoNation Chevrolet Pembroke Pines is your local source for all things Chevrolet in Pembroke Pines, and is one of the largest Chevrolet dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Chevrolet cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chevrolet Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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8600 Pines Boulevard

Pembroke Pines, FL

33024

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Showing 953 reviews

March 12, 2022

On March 7th I brought my car in for an oil change at Auto Nation Chevy Pembroke Pines.My appointment was for 7:40  AM. It is now 10:04 AM and my car is still not done. If an appointment  is so important More

by Louistorrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot
Mar 14, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Louistorrella, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Pembroke Pines take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-5038. We'd appreciate the chance to make your experience a positive one.

Mar 14, 2022 -

Louistorrella responded

Thanks for responding,The only way that this problem will be taken of is if your company stops making multiple appointments with customers at the same time.. Your customers value their time just as much as you do. We make appointments so we can schedule the rest of our day accordingly. After speaking with a couple of customers they too had to reschedule there other appointments they had for that day.This is not an isolated incident. This has happend to me in the past.A simple oil change should not take 3 hours.

March 12, 2022

Geographically desirable Listens to customer with respect Honors customer requests Aasset to automation Pembroke Pines More

by anapius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ponder and Daniel Muggeo
Mar 14, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate you taking the time to leave us a response. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 11, 2022

First I must say it was a pleasure to have a phone answered with a live knowledgeable person Julie was able to direct me to a service adviser Deborah Gill who listened and was able to keep me updated More

by Kwedderburn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Cashier and Deborah Gill
Mar 13, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Pembroke Pines. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 11, 2022

Disapointed oil change took 3 hours Nobody told me it will be that long 👎👎👎 Sorry More

by jeanmeighen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denis
Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-5038 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 11, 2022

Excellent customer service! Friendly and caring personnel. If you are looking for a new vehicle this is definitely the place to go! More

by Rosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rosario, Shiv Balkaran, José Lanier
Mar 13, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Rosa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet Pembroke Pines and we hope to be of service again in the future.

March 10, 2022

The best dealer ever , i'm very satisfise i will recoment to all my friends More

by jcasanovajr1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Barzaga
Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Autonation Chevrolet Pembroke Pines and we hope to be of service again in the future.

March 10, 2022

My first service appointment for my new Trax went so smooth and quickly I was impressed More

by jford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berzon
Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Always friendly and kind Yudi went the extra mile to retrieve a part that was three months away and had me back on the road quickly Fantastic service More

by Kohn90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yudi
Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 11, 2022 -

Kohn90 responded

Yes I Love keeping my Custom Silverado in Perfect Condition Thank You Again

March 10, 2022

Michael Berzon, the service gentleman, was super…very nice. Getting my Malibu Chevy serviced was a piece of cake. Thanks. More

by cgmacdona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berzon was service handler. Don’t remember who changed oil.
Mar 10, 2022 -

cgmacdona responded

Michael Berzon, the service gentleman, was super. He was very knowledgeable. He made getting my car serviced easy.

Mar 10, 2022 -

cgmacdona responded

Thank you Auto Nation Chevrolet.

Mar 10, 2022 -

cgmacdona responded

I just wrote my review. Why does survey keep asking me to respond publicly?

Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 10, 2022

Very welcoming, very honest and courteous. They treat my car with care and or very o More

by bksmithjr1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
USPS
Mar 10, 2022 -

bksmithjr1990 responded

Thank you automation

Mar 11, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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