AutoNation Chevrolet Pembroke Pines

If I can give this dealership 0 stars I would. At a Honda dealership, I was brought to my attention that my vehicle had 2 different VIN numbers (the vin number sticker on the door did not match the vin numbe dealership, I was brought to my attention that my vehicle had 2 different VIN numbers (the vin number sticker on the door did not match the vin number on the front window of the vehicle). The Honda dealership wasn’t accepting the car like this so I visited this dealership since this was where I purchased the car. What did they do? Provide excuses about how this wasn’t their fault, it’s a manufacturer error, etc, etc. One of their employees even implied if I had stolen my car...lol. And the manager there, which was my sales person 5 years ago, was aware of the situation and was MIA the whole time when I was at the dealership. Supposedly, they sent a picture of the 2 different vin numbers to GM Motors... this was 2 weeks ago and I’m yet to hear from them. The workers at this Chevrolet are all pathetic. More

DO NOT COME HERE! I had an appointment for 11:20. Showed up and waited until 2:56. Ask my assigned service rep Armando how much longer will it be and he then decides to tell me that my car hasn’t even been up and waited until 2:56. Ask my assigned service rep Armando how much longer will it be and he then decides to tell me that my car hasn’t even been looked at. I immediately told them to cancel my services and will be taking my business elsewhere. I highly suggest you do the same. More

I had a great experience working with Miguel De Paz, he was very good in explaining the process to purchased the new car, and assisted us through all the steps. We had a great buying experience. was very good in explaining the process to purchased the new car, and assisted us through all the steps. We had a great buying experience. More

Greatness!!! Communication was excellent and I had my car repaired and in my hands on the same day. Arthur was very pleasant to work with repaired and in my hands on the same day. Arthur was very pleasant to work with More

Great no hassle experience. Very happy with my new Equinox. My family has purchase numerus Chevrolets and the purchase and service experiences have all been excellent. Equinox. My family has purchase numerus Chevrolets and the purchase and service experiences have all been excellent. More

Horrible experience with service department!!! Just to preface, I have had Chevrolet cars since I started driving. I have had 3 camaros, driving one now, a Monte Carlo, and a Malibu., and just helped my d preface, I have had Chevrolet cars since I started driving. I have had 3 camaros, driving one now, a Monte Carlo, and a Malibu., and just helped my daughter buy a Chevrolet Equinox. My current vehicle is a 2010 Camaro in mint condition. My issue was the key fobs were broken. All of them. I bought 2 key fobs online and brought them to the dealership to pay to program them. The service advisor "Debbie" said that she didn't believe they would work. I said, "let's try and if not i guess I will have to buy one." She then told me I would have to pay 99.00 even of it did not work, plus the cost of buying a new key fob and new programming. I asked to speak to a manager to discuss the issue. She then told me he was in a meeting and she would call me later to see if could waive the fee. The reality is i have been buying Chevrolet cars since I was a teenager. I think they could waive a programming fee on a key fob knowing that I am due for a new car very soon and just purchased one with my daughter this year. Not a smart business decision. I guess I will look at Toyota. More

Always a great service experience. Employees are attentive, informative and pleasant. I like that the dealership offers coupons can be used towards my the cost of my service. attentive, informative and pleasant. I like that the dealership offers coupons can be used towards my the cost of my service. More

Very happy with my purchase! and an outstanding sales associate, Mr. Paganini, who guided us through the process. Thank you very much!! Clara & Edwin Eckardt associate, Mr. Paganini, who guided us through the process. Thank you very much!! Clara & Edwin Eckardt More